05 — Library · 61 domain events

Events

Domain events: the business facts that change an organization's records, each raised at a value stream stage.

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Events

Showing 9 of 61 domain events

DE-370
Access Granted
Technology
Entitlement Assigned · Permission Provisioned
A digital identity now holds a specific entitlement to a system or data, with the approval that justified it recorded, so that the right can later be reviewed and removed.
Note · Grant and revoke are a pair; every grant without a recorded reason is one the next access review cannot judge.
Raised at · Hire-to-Retire · Offer & Onboard
Raised by · Identity & Access Management
Consumed by · Security Governance & Risk,Compliance Monitoring & Testing,Control Assurance,IT Asset & License
Carries · Digital Identity,Worker,Business Application
Related · Worker Started,Worker Separated,Worker Transferred
DE-470
Architecture Decision Recorded
Governance
ADR Accepted
A significant design choice has been written down with its context, the options weighed and the consequences accepted, so that later work can build on it or deliberately revisit it.
Note · The record is the event; a decision taken in a meeting and remembered differently by each attendee did not happen.
Raised at · Demand-to-Change · Design & Review
Raised by · Architecture Governance
Consumed by · Solution Design,Application & Technology Architecture,Delivery Governance,Software Engineering
Carries · Business Application
Related · Investment Approved
DE-390
Asset Commissioned
Asset
Asset Placed in Service · Handover Accepted
A physical asset has been installed, tested and accepted into service, is in the asset register with its location and owner, and begins depreciating and being maintained.
Note · Commissioning is where the asset register, the fixed-asset ledger and the maintenance plan must agree on one record; most later mismatches start here.
Raised at · Acquire-to-Retire · Commission & Register
Raised by · Asset Register & Lifecycle
Consumed by · Fixed Assets & Leases,Maintenance Strategy & Planning,Condition Monitoring & Reliability,Space Planning & Workplace Design,IT Asset & License
Carries · Physical Asset,Location,Cost Center
Related · Work Order Completed,Asset Retired
DE-410
Asset Failure Detected
Asset
Fault Detected · Condition Alarm Raised
Monitoring, inspection or a report has established that an asset is not performing its function or is about to stop, and corrective work must be planned or dispatched.
Raised at · Acquire-to-Retire · Monitor Condition & Decide
Raised by · Condition Monitoring & Reliability
Consumed by · Maintenance Execution,Maintenance Strategy & Planning,Asset Investment & Replacement,Maintenance Materials & Spares
Carries · Physical Asset,Work Order
Related · Work Order Completed
DE-420
Asset Retired
Asset
An asset has been permanently taken out of service and removed or scheduled for disposal, its remaining book value written off, and any data it held disposed of securely.
Raised at · Acquire-to-Retire · Retire & Dispose
Raised by · Asset Register & Lifecycle
Consumed by · Fixed Assets & Leases,Application & Data Security,Water, Waste & Resource Use,IT Asset & License
Carries · Physical Asset
Related · Asset Commissioned
DE-340
Change Approved
Technology
Change Authorized · CAB Approved
A proposed change to a production service has been assessed for risk and impact and authorized for a stated window, with the configuration items it touches identified.
Note · Approval of a window, not a blank check; a change that slips past its window needs the event raised again.
Raised at · Demand-to-Change · Approve the Change
Raised by · Change Enablement
Consumed by · Release & Deployment,Infrastructure Automation & Observability,Configuration Management & CMDB,Service Level & Performance,Service Desk & Knowledge
Carries · Configuration Item,Business Application
Related · Release Deployed,Change Failed
Terms · Configuration Item
DE-590
Change Failed
Technology
Change Backed Out · Change Reverted
A deployed change did not do what its approval promised, or did harm beyond its stated impact, and has been backed out or left in place under an incident, so the change record and the configuration items it touched must be corrected to the real state.
Note · Backing out is itself a change; the unplanned one is the record auditors ask for first.
Raised at · Demand-to-Change · Verify & Close
Raised by · Release & Deployment,Change Enablement
Consumed by · Incident & Problem Management,Configuration Management & CMDB,Service Level & Performance,Service Desk & Knowledge,Infrastructure Automation & Observability
Carries · Business Application,Configuration Item,Incident
Related · Change Approved,Release Deployed,Incident Logged,Configuration Item Changed
DE-360
Configuration Item Changed
Technology
CMDB Updated · CI Modified
The recorded attributes or relationships of a configuration item differ from the previous record, whether through an authorized change, discovery, or a correction, and the change is attributed to its cause.
Note · Discovered drift with no matching approved change is the signal configuration management exists to raise.
Raised at · Demand-to-Change · Verify & Close
Raised by · Configuration Management & CMDB
Consumed by · Change Enablement,Incident & Problem Management,Security Governance & Risk,IT Asset & License
Carries · Configuration Item,Business Application
Related · Change Approved,Release Deployed,Change Failed
Terms · Configuration Item
DE-610
Contract Expired
Commercial
Contract Term Ended · Agreement Lapsed
A contract's term has ended with no renewal or replacement in force, so the prices, obligations and entitlements it carried no longer apply, and any work still being done under it is unsupported.
Note · A renewal is not this event but a new Contract Signed; most expiries are discovered by an invoice nobody can match, so obligation tracking should warn well before the day.
Raised at · Procure-to-Pay · Review Supplier & Spend
Raised by · Contract Lifecycle
Consumed by · Strategic Sourcing,Payables Controls & Supplier Data,Account Management,Customer Invoicing,Quoting & Contracting
Carries · Contract,Supplier,Customer
Related · Contract Signed,Supplier Onboarded
DE-030
Contract Signed
Commercial
Agreement Executed · Deal Closed
Both parties have executed the agreement: its terms, prices, obligations and term dates are now binding and become the reference for fulfillment, invoicing and revenue.
Note · Finance needs the signed version, not the last draft; a contract event raised at "sent for signature" starts billing on terms that may still change.
Raised at · Lead-to-Cash · Quote & Contract
Raised by · Quoting & Contracting,Contracts & Commercial Law
Consumed by · Revenue Recognition,Customer Invoicing,Fulfillment Orchestration,Support Model & Entitlement,Contract Lifecycle
Carries · Contract,Customer,Price
Related · Quote Issued,Order Placed,Opportunity Won,Customer Onboarded,Contract Expired
DE-440
Control Failed
Governance
Control Deficiency Found · Audit Finding Raised
Testing, monitoring or an audit has found that a control did not operate as designed, so the risk it guarded is exposed until the control is fixed and shown to work again.
Note · A failed test and a failed control are different things; the event belongs to the control, with the test as evidence.
Raised at · Risk-to-Control · Monitor & Test
Raised by · Compliance Monitoring & Testing,Control Assurance
Consumed by · Findings & Remediation Tracking,Risk Monitoring & Reporting,Financial Controls,Regulatory Engagement & Reporting
Carries · Risk,Policy
Related · Risk Identified
DE-550
Customer Onboarded
Party
Customer Account Opened · Customer Created
A party the enterprise has agreed to do business with now exists once as a customer, identified, with the contacts, terms, tax and billing details that let an order be taken and an invoice sent without a second conversation.
Note · If two systems can raise this for the same party, one of them is not the master; the worked example's two customer masters are this event raised twice.
Raised at · Lead-to-Cash · Quote & Contract
Raised by · Customer Data & Segmentation
Consumed by · Account Management,Credit Management,Customer Invoicing,Support Model & Entitlement,Personalization & Lifecycle Engagement,Order Capture & Validation
Carries · Customer,Contact
Related · Contract Signed,Supplier Onboarded,Opportunity Won
DE-080
Delivery Confirmed
Operations
Proof of Delivery Received · Goods Delivered
The carrier or the customer has confirmed that the goods arrived where they were meant to, which closes the promise made at order time and opens invoicing and the returns window.
Note · Proof of delivery is evidence; the event is the enterprise accepting that evidence as the handover.
Raised at · Order-to-Fulfillment · Deliver & Confirm
Raised by · Shipment Visibility & Delivery
Consumed by · Customer Invoicing,Revenue Recognition,Returns & Reverse Fulfillment,Experience Measurement,Freight Audit & Settlement
Carries · Shipment,Sales Order
Related · Shipment Dispatched,Return Requested
DE-170
Financial Statements Published
Finance
The enterprise has released its financial results for a period to the people entitled to them, whether a board, lenders, regulators or the public, and the figures are now the figures of record.
Raised at · Record-to-Report · Report & Disclose
Raised by · Financial Reporting & Disclosure,Earnings & Disclosure
Consumed by · Direct Tax Compliance,Control Assurance,Strategy Execution & Review,Management Reporting & Variance Analysis
Carries · Legal Entity,General Ledger Account
Related · Period Closed
DE-530
Gas Leak Made Safe
Operations
A reported gas leak has been found and the immediate hazard removed, by isolating, venting or evacuating, so that grading and permanent repair can follow without danger to the public.
Raised at · Leak-to-Repair · Make Safe
Raised by · Gas Network Control & Leak Response
Consumed by · Leak Survey & Grading,Maintenance Execution,Pipeline & Dam Safety Compliance,Contact & Case Handling
Carries · Case,Physical Asset,Location
Related · Outage Detected
DE-200
Goods Received
Operations
Goods Receipt Posted · GRN Created
Goods ordered from a supplier have arrived, been counted and checked against the order, and are now the enterprise's inventory, with any shortfall or damage recorded as a discrepancy.
Note · The event completes two-way matching and enables three-way; it is also where inventory valuation starts, so quantities matter more than speed.
Raised at · Procure-to-Pay · Receive & Verify
Raised by · Goods Receipt & Supplier Returns,Inbound Operations
Consumed by · Invoice Processing,Inventory Accuracy & Control,Supplier Quality,Supply Planning,Plant Material Flow
Carries · Inventory Balance,Purchase Order,Shipment
Related · Purchase Order Issued,Supplier Invoice Received
DE-310
Incident Logged
Technology
Ticket Opened · Incident Raised
A degradation or loss of a service has been recorded once, against the service it affects, with enough detail to classify it and begin restoration.
Note · One incident per outage, not one per caller; the service desk's job at this moment is to recognize the duplicate.
Raised at · Incident-to-Resolution · Detect & Log
Raised by · Incident & Problem Management,Service Desk & Knowledge
Consumed by · Service Level & Performance,Infrastructure Automation & Observability,Application Maintenance
Carries · Incident,Configuration Item
Related · Major Incident Declared,Service Restored,Change Failed
Terms · Configuration Item,Application Service
DE-460
Investment Approved
Governance
Business Case Approved · Project Funded
A proposal has been funded: it has a budget, an accountable owner, expected benefits and a place in the portfolio, and delivery may now begin against it.
Raised at · Strategy-to-Portfolio · Fund & Balance Portfolio
Raised by · Investment Prioritization & Funding
Consumed by · Delivery Governance,Transformation Program Leadership,Budgeting & Long-Range Planning,Architecture Governance,Benefits Realization
Carries · Cost Center,Legal Entity
Related · Architecture Decision Recorded
DE-580
Invoice Disputed
Finance
Billing Dispute Opened · Invoice Query Raised
A customer has formally questioned all or part of an invoice, a price, a quantity, a missing delivery or a tax line, so the disputed amount stops aging as ordinary overdue debt and someone owns the answer.
Note · Short payments are disputes nobody logged; the event earns its keep only if a deduction on a remittance raises it too.
Raised at · Lead-to-Cash · Collect & Apply Cash
Raised by · Collections & Dispute Resolution
Consumed by · Customer Invoicing,Cash Application & Receivables Accounting,Revenue Recognition,Order Visibility & Exceptions,Account Management,Customer Quality & Field Feedback
Carries · Invoice,Customer,Case
Related · Invoice Issued,Payment Received
DE-110
Invoice Issued
Finance
Bill Sent · Receivable Recorded
The enterprise has sent a customer a legally valid demand for payment, with the amounts, taxes, terms and references the customer needs to pay it, and has recorded the receivable.
Note · Issue, not create: a drafted invoice that nobody sent is not yet a receivable.
Raised at · Lead-to-Cash · Invoice
Raised by · Customer Invoicing
Consumed by · Cash Application & Receivables Accounting,Collections & Dispute Resolution,Revenue Recognition,Indirect Tax
Carries · Invoice,Customer,Sales Order
Related · Payment Received,Revenue Recognized,Invoice Disputed
DE-010
Lead Qualified
Commercial
Sales-Qualified Lead · SQL Created
A prospect has shown enough fit and intent that sales agrees to pursue it: the lead has a named owner, a reason to buy and a rough size, and marketing's job on it is done.
Note · The handoff most often argued about; qualify against criteria both teams wrote down, or the event means something different to each.
Raised at · Lead-to-Cash · Generate & Qualify
Raised by · Demand Generation & Lead Management
Consumed by · Opportunity Management,Account Management,Customer Data & Segmentation
Carries · Customer,Contact
Related · Quote Issued,Opportunity Won
DE-520
Major Event Declared
Operations
Storm Mode Activated · Emergency Declared
The utility has decided that an approaching or unfolding storm or hazard exceeds normal operations: the emergency organization is activated, crews are held or called, and mutual aid may be requested.
Note · Declaration also decides whether the outages that follow are excluded from normal reliability statistics, which regulators scrutinize.
Raised at · Storm-to-Recovery · Declare & Prepare
Raised by · Major Event Preparedness & Mutual Aid
Consumed by · Outage Management,Crisis Management,Supplier Collaboration,Network Reliability Reporting,Media & Public Channels
Carries · Case,Location
Related · Outage Detected,Major Incident Declared
DE-320
Major Incident Declared
Technology
An incident has been judged severe enough to need a coordinated response: a named manager, a bridge, regular communication to the business and the authority to bypass normal change control.
Note · Declaration is a judgment someone is accountable for; automating it on a severity field removes the judgment and the accountability.
Raised at · Incident-to-Resolution · Classify & Prioritize
Raised by · Incident & Problem Management
Consumed by · Service Desk & Knowledge,Service Level & Performance,Internal Communications,Change Enablement,Crisis Management
Carries · Incident,Configuration Item
Related · Incident Logged,Service Restored
Terms · Service Level Objective
DE-500
Meter Read Validated
Operations
VEE Complete · Billing Determinant Ready
A consumption reading for a billing period has passed the plausibility checks, or been replaced by an estimate under stated rules, and is fit to be rated and billed.
Note · The gate between metering and billing; most billing exceptions are validation failures that nobody looked at.
Raised at · Meter-to-Cash · Validate & Estimate
Raised by · Meter Data Validation & Estimation
Consumed by · Utility Bill Calculation & Presentment,Rates & Tariff Configuration,Revenue Protection,Retail Market Data & Settlement
Carries · Physical Asset,Customer
Related · Utility Bill Issued
DE-240
Offer Accepted
Workforce
A candidate has agreed to join on the terms offered, which turns a requisition into a start date and a future worker who needs a contract, pay setup, equipment and access.
Note · The best moment to start provisioning; waiting for day one is why new hires spend their first week without a laptop.
Raised at · Hire-to-Retire · Offer & Onboard
Raised by · Offer & Pre-Employment
Consumed by · Onboarding,Payroll,Identity & Access Management,Device Lifecycle,Position Management
Carries · Worker,Position
Related · Position Opened,Worker Started
DE-540
Opportunity Won
Commercial
Deal Won · Closed Won
The customer has chosen this enterprise's proposal over the alternatives and said so, so the opportunity moves from pursuit to quoting and contracting, and the forecast counts it as won rather than likely.
Note · Won is a decision, not a signature; the deal can still fall through at contracting, which is why Contract Signed is its own event and revenue waits for it.
Raised at · Lead-to-Cash · Develop Opportunity
Raised by · Opportunity Management
Consumed by · Quoting & Contracting,Account Management,Forecasting,Sales Operations & Enablement,Demand Generation & Lead Management
Carries · Customer,Product,Price
Related · Lead Qualified,Quote Issued,Contract Signed,Customer Onboarded
DE-090
Order Canceled
Commercial
The customer or the enterprise has withdrawn an order, in whole or in part, before it was fulfilled, and every reservation, authorization and promise made for it is to be released.
Note · Partial cancellation is the common case; an event that only says "canceled" leaves fulfillment guessing which lines.
Raised at · Order-to-Sale · Fulfill the Order
Raised by · Order Capture & Validation,Order Visibility & Exceptions
Consumed by · Fulfillment Orchestration,Inventory Policy & Optimization,Banking & Payment Operations,Contact & Case Handling
Carries · Sales Order
Related · Order Placed
DE-040
Order Placed
Commercial
Sales Order Created · Order Confirmed
A customer has committed to buy specific products or services in specific quantities, and the order has passed the checks that make it real: a known customer, valid items, acceptable credit.
Note · Capture and validation are one moment to the customer and two to the enterprise; raise the event after validation, or downstream work starts on orders that will be rejected.
Raised at · Order-to-Sale · Capture the Order
Raised by · Order Capture & Validation
Consumed by · Availability & Order Promising,Fulfillment Orchestration,Credit Management,Demand Forecasting,Personalization & Lifecycle Engagement
Carries · Sales Order,Customer,Product
Related · Payment Authorized,Order Promised,Order Canceled
DE-060
Order Promised
Operations
Delivery Date Committed · ATP Confirmed
The enterprise has decided where each order line will be supplied from and by when, and has told the customer a date it intends to keep.
Note · Available-to-promise is a calculation, the promise is a commitment; the event marks the commitment.
Raised at · Order-to-Fulfillment · Promise
Raised by · Availability & Order Promising
Consumed by · Fulfillment Orchestration,Inventory Policy & Optimization,Supply Planning,Order Visibility & Exceptions
Carries · Sales Order,Inventory Balance
Related · Order Placed,Shipment Dispatched
DE-480
Outage Detected
Operations
Outage Confirmed · Trouble Call Grouped
The utility has established that customers have lost supply, from meter signals, SCADA or customer calls, and has located the fault well enough to begin isolation and dispatch.
Note · Detection often arrives as hundreds of signals; the event is the outage management system deciding they are one outage.
Raised at · Outage-to-Restoration · Detect & Locate
Raised by · Outage Management
Consumed by · Switching & Clearance,Customer Outage Notification,Estimated Restoration Times,Maintenance Execution,Contact & Case Handling
Carries · Physical Asset,Location,Case
Related · Supply Restored
DE-050
Payment Authorized
Finance
Payment Captured · Card Authorized
The customer's chosen payment method has been checked and the amount reserved or taken, so the order can proceed without the enterprise carrying the credit risk itself.
Note · Authorization is not settlement; the money arrives later and may never arrive, which is why cash application exists.
Raised at · Order-to-Sale · Price & Take Payment
Raised by · Order Capture & Validation
Consumed by · Fulfillment Orchestration,Cash Application & Receivables Accounting,Credit Management,Banking & Payment Operations
Carries · Payment,Sales Order
Related · Order Placed,Payment Received
DE-140
Payment Received
Finance
Cash Applied · Remittance Posted
Money from a customer has arrived in the enterprise's account and been applied to the invoices it settles, or parked as unapplied cash when it cannot yet be matched.
Note · Receipt and application are separate moments; unapplied cash is where receivables reporting goes wrong.
Raised at · Lead-to-Cash · Collect & Apply Cash
Raised by · Cash Application & Receivables Accounting
Consumed by · Collections & Dispute Resolution,General Ledger & Close,Cash & Liquidity Management,Credit Management
Carries · Payment,Invoice,Customer
Related · Invoice Issued,Payment Authorized,Invoice Disputed
DE-260
Payroll Run Completed
Workforce
Pay for a period has been calculated, approved and released to the bank, and the resulting costs, taxes and deductions are ready to post to the ledger.
Raised at · Hire-to-Retire · Pay & Administer
Raised by · Payroll
Consumed by · General Ledger & Close,Banking & Payment Operations,Direct Tax Compliance,Cost & Profitability Analysis
Carries · Worker,Payment,Cost Center
DE-160
Period Closed
Finance
Books Closed · Month-End Complete
The books for an accounting period are locked: subledgers are reconciled to the general ledger, adjustments are posted, and no further entries may be dated into the period without a formal reopening.
Note · A soft close for reporting and a hard close for audit are different events; name which one is meant.
Raised at · Record-to-Report · Close the Period
Raised by · General Ledger & Close
Consumed by · Management Reporting & Variance Analysis,Financial Reporting & Disclosure,Tax Accounting & Provision,Financial Controls,Intercompany & Consolidation
Carries · General Ledger Account,Legal Entity
Related · Financial Statements Published
DE-450
Policy Published
Governance
A policy has been approved and made available to the people it binds, with an effective date, an owner and the controls or procedures that implement it.
Raised at · Risk-to-Control · Decide Response & Design Control
Raised by · Policy Framework
Consumed by · Compliance Program & Training,Learning Delivery & Records,Security Governance & Risk,Architecture Governance
Carries · Policy
Related · Risk Identified
DE-230
Position Opened
Workforce
The enterprise has approved a role to be filled, with its grade, location, reporting line and funding fixed, so recruiting can begin against a position that exists.
Raised at · Hire-to-Retire · Plan & Open Role
Raised by · Position Management
Consumed by · Requisition & Candidate Selection,Employer Brand & Sourcing,Pay Structure & Benchmarking,Budgeting & Long-Range Planning
Carries · Position,Organization Unit,Cost Center
Related · Offer Accepted
DE-300
Price Changed
Commercial
Price List Updated
A product's list price, or the rules that derive its price, now have a new value with an effective date, and every channel and open quote must know which price applies when.
Note · Effective dating is the whole difficulty; a price event without an effective date forces every consumer to guess.
Raised at · Shelf-to-Basket · Price & Promote
Raised by · Price Setting & Maintenance
Consumed by · Digital Catalog & Content,Checkout & Tender,Order Capture & Validation,Quoting & Contracting,Promotional Event Planning
Carries · Price,Product
DE-280
Product Launched
Product
General Availability · Go-to-Market Complete
A product is available to buy: its master data, price, support model and channel listings are live, and from this point its performance is measured against the launch case.
Note · Launch is a business decision, not a deployment; the engineering release may precede it by weeks.
Raised at · Idea-to-Product · Launch & Measure
Raised by · Launch Readiness,Lifecycle Stage Management
Consumed by · Campaign Execution,Product Performance Management,Opportunity Management,Support Model & Entitlement,Order Capture & Validation
Carries · Product,Price,Service Offering
Related · Product Retired
DE-290
Product Retired
Product
End of Sale · Discontinued
A product may no longer be sold to new customers, with a stated path for existing customers, and its listings, prices and stock plans are to be wound down accordingly.
Raised at · Idea-to-Product · Launch & Measure
Raised by · Lifecycle Stage Management
Consumed by · Order Capture & Validation,Inventory Policy & Optimization,Support Model & Entitlement,Price Setting & Maintenance,Account Management
Carries · Product,Service Offering
Related · Product Launched
DE-190
Purchase Order Issued
Commercial
PO Sent · Commitment Raised
The enterprise has sent a supplier a binding order for specific goods or services at agreed prices and dates, creating a commitment against the budget whether or not anything has yet arrived.
Raised at · Procure-to-Pay · Contract & Order
Raised by · Requisition & Purchase Order
Consumed by · Supplier Collaboration,Inbound Operations,Invoice Processing,Budgeting & Long-Range Planning,Supply Planning
Carries · Purchase Order,Supplier,Product
Related · Purchase Requisition Approved,Goods Received
DE-180
Purchase Requisition Approved
Commercial
Someone with the delegated authority has agreed that the enterprise should buy what a requester asked for, against a budget that can bear it, and procurement may now source it.
Raised at · Procure-to-Pay · Identify Need & Requisition
Raised by · Requisition & Purchase Order
Consumed by · Strategic Sourcing,Category Strategy,Budgeting & Long-Range Planning
Carries · Purchase Order,Cost Center
Related · Purchase Order Issued
DE-020
Quote Issued
Commercial
The enterprise has told a customer, in writing, what it will supply and at what price for a stated period, and that offer is now something the customer can accept.
Note · A quote is a promise about price, not a reservation of stock; promising delivery dates from a quote is how orders later disappoint.
Raised at · Lead-to-Cash · Quote & Contract
Raised by · Quoting & Contracting
Consumed by · Discounts & Deal Pricing,Credit Management,Contracts & Commercial Law
Carries · Price,Product,Customer
Related · Lead Qualified,Contract Signed,Opportunity Won
DE-570
Refund Issued
Finance
Credit Note Issued · Customer Refunded
Money has gone back to the customer, or a credit has been applied to their account, for goods returned or a sale reversed, and the receivable and the recorded sale are reduced to match.
Note · A refund to the original payment method can take days to show; tell the customer the date the money left, not the date the case closed.
Raised at · Order-to-Sale · Follow Up & Retain
Raised by · Returns & Reverse Fulfillment,Customer Invoicing
Consumed by · Cash Application & Receivables Accounting,Banking & Payment Operations,Contact & Case Handling,Loyalty & Retention,General Ledger & Close
Carries · Payment,Sales Order,Invoice
Related · Return Received,Return Requested
DE-350
Release Deployed
Technology
Deployment Completed · Version Live
A specific version of software is running in production for its intended audience, which may be a percentage of users while the rollout is progressive, and the deployed version is recorded against the service.
Note · Deployed is not released to everyone; progressive delivery means several of these events per version.
Raised at · Demand-to-Change · Deploy
Raised by · Release & Deployment
Consumed by · Configuration Management & CMDB,Service Level & Performance,Infrastructure Automation & Observability,Observability,Application Maintenance
Carries · Business Application,Configuration Item
Related · Change Approved,Configuration Item Changed,Change Failed
DE-220
Reorder Point Reached
Operations
Replenishment Triggered · Stock Low · Inventory Below Reorder Point
The projected on-hand quantity of an item at a location has fallen to the level at which replenishment must start if the service target is to hold.
Note · A threshold crossing, not a shortage; raising it only at zero turns replenishment into expediting.
Raised at · Replenish-and-Receive · Internal Ordering & Receiving
Raised by · Inventory Policy & Optimization
Consumed by · Fulfillment Orchestration,Requisition & Purchase Order,Supply Planning,Store Inventory & Replenishment
Carries · Inventory Balance,Product,Location
Related · Goods Received
DE-560
Return Received
Commercial
Return Goods Received · RMA Received
The goods a customer was authorized to send back have arrived, been matched to the authorization and inspected, so the refund can be released and the items sent to resale, repair, the vendor or scrap.
Note · Authorization is a promise and receipt is a fact; refunding on the promise is generous right up to the parcel that never arrives.
Raised at · Order-to-Sale · Follow Up & Retain
Raised by · Returns & Reverse Fulfillment,Inbound Operations
Consumed by · Customer Invoicing,Inventory Accuracy & Control,Customer Quality & Field Feedback,Disposition & Value Recovery,Loyalty & Retention
Carries · Sales Order,Shipment,Inventory Balance,Product
Related · Return Requested,Refund Issued
DE-100
Return Requested
Commercial
A customer has asked to send goods back under a stated reason, and the enterprise has decided whether and how to accept them: the return authorization exists even if the goods have not moved.
Raised at · Order-to-Sale · Follow Up & Retain
Raised by · Returns & Reverse Fulfillment
Consumed by · Inbound Operations,Customer Invoicing,Customer Quality & Field Feedback,Loyalty & Retention
Carries · Sales Order,Shipment,Product
Related · Delivery Confirmed,Return Received,Refund Issued
DE-150
Revenue Recognized
Finance
Accounting has judged that a performance obligation is satisfied and recorded the revenue for it, which may be at delivery, over time, or on a trigger the contract defines.
Note · Recognition follows the contract's obligations, not the invoice schedule; the two drift apart on anything subscribed or staged.
Raised at · Lead-to-Cash · Recognize Revenue
Raised by · Revenue Recognition
Consumed by · General Ledger & Close,Financial Reporting & Disclosure,Management Reporting & Variance Analysis,Tax Accounting & Provision
Carries · Contract,Invoice,General Ledger Account
Related · Invoice Issued,Delivery Confirmed
DE-430
Risk Identified
Governance
A threat to an objective, or an obligation the enterprise must meet, has been recorded with an owner and an initial assessment, and is now part of what the enterprise manages rather than merely worries about.
Raised at · Risk-to-Control · Identify Risk & Obligation
Raised by · Risk Identification & Assessment,Regulatory Obligations
Consumed by · Risk Response & Controls,Insurance & Risk Transfer,Policy Framework,Risk Monitoring & Reporting
Carries · Risk,Policy
Related · Control Failed,Policy Published
DE-380
Security Incident Confirmed
Technology
A threat to people, premises or assets has been verified as real, an intrusion, theft, assault or credible hazard rather than a false alarm, and the response, containment and notification obligations now apply.
Note · Confirmation starts the notification clocks for insurers, law enforcement and, where people were harmed, regulators; the timestamp of this event is evidence. Cyber incidents follow the same shape under Threat Detection & Response.
Raised at · Threat-to-Resolution · Detect & Verify
Raised by · Surveillance & Monitoring,Security Response & Guarding
Consumed by · Emergency Response,Internal Communications,Regulatory Engagement & Reporting,Litigation & Disputes,Security Governance & Risk
Carries · Incident,Risk
Related · Major Incident Declared
DE-330
Service Restored
Technology
Incident Resolved · Service Recovered
The affected service is working again for the people who depend on it, confirmed by them or by the monitor that detected the loss, whether or not the root cause is yet understood.
Note · Restoration ends the outage clock for service levels; resolution, which closes the record, may be days later.
Raised at · Incident-to-Resolution · Diagnose & Restore
Raised by · Incident & Problem Management
Consumed by · Service Desk & Knowledge,Service Level & Performance,Service Level Management
Carries · Incident,Configuration Item
Related · Incident Logged,Major Incident Declared
Terms · Service Level Objective
DE-070
Shipment Dispatched
Operations
Goods Shipped · Advance Ship Notice Sent
Goods for one or more order lines have physically left the enterprise's custody with a carrier, and the tracking reference, contents and destination are recorded.
Note · Inventory leaves at dispatch, revenue usually does not; the two events are often conflated in reporting.
Raised at · Order-to-Fulfillment · Pick, Pack & Ship
Raised by · Outbound Operations,Shipment Planning & Execution
Consumed by · Shipment Visibility & Delivery,Order Visibility & Exceptions,Inventory Accuracy & Control,Customer Invoicing,Contact & Case Handling
Carries · Shipment,Sales Order,Inventory Balance
Related · Order Promised,Delivery Confirmed
DE-120
Supplier Invoice Received
Finance
A supplier's demand for payment has arrived and been captured against the purchase order or contract it claims to bill, ready to be matched to what was actually received.
Note · Receipt starts the payment-terms clock, so a slow capture step quietly costs the early-payment discounts.
Raised at · Procure-to-Pay · Process Invoice
Raised by · Invoice Processing
Consumed by · Goods Receipt & Supplier Returns,Payables Controls & Supplier Data,Supplier Payments,Cash & Liquidity Management
Carries · Invoice,Purchase Order,Supplier
Related · Supplier Paid,Goods Received
DE-210
Supplier Onboarded
Party
A new supplier has passed the checks the enterprise requires, has a verified legal identity and bank details, and can now be ordered from and paid.
Note · Bank-detail verification belongs here, performed by someone other than the requester; most payment fraud enters through this event or a later change to it.
Raised at · Procure-to-Pay · Contract & Order
Raised by · Supplier Onboarding & Master Data
Consumed by · Requisition & Purchase Order,Payables Controls & Supplier Data,Supplier Risk,Supplier Payments
Carries · Supplier
Related · Purchase Order Issued,Contract Expired,Customer Onboarded
DE-130
Supplier Paid
Finance
Money has left the enterprise's account to settle one or more supplier invoices, and the payables and cash ledgers reflect it.
Raised at · Procure-to-Pay · Pay Supplier
Raised by · Supplier Payments
Consumed by · Cash & Liquidity Management,General Ledger & Close,Supplier Performance,Banking & Payment Operations
Carries · Payment,Invoice,Supplier
Related · Supplier Invoice Received
DE-490
Supply Restored
Operations
Power Restored · Service Back On
Customers affected by an outage have supply again, confirmed by meter or by the field, and the outage's duration and customer count are fixed for reliability reporting.
Raised at · Outage-to-Restoration · Restore & Confirm
Raised by · Outage Management,Switching & Clearance
Consumed by · Customer Outage Notification,Network Reliability Reporting,Condition Monitoring & Reliability,Contact & Case Handling,Meter Reading & Communications
Carries · Physical Asset,Location
Related · Outage Detected
DE-510
Utility Bill Issued
Finance
A customer's charges for a period have been calculated under the tariff that applies to them and presented for payment, with the consumption, rates and regulatory items itemized.
Raised at · Meter-to-Cash · Present the Bill
Raised by · Utility Bill Calculation & Presentment
Consumed by · Cash Application & Receivables Accounting,Collections & Dispute Resolution,Payment Arrangements & Disconnection,Contact & Case Handling,Customer Assistance & Protections
Carries · Invoice,Customer
Related · Meter Read Validated,Invoice Issued
DE-400
Work Order Completed
Asset
Job Closed · Maintenance Completed
The work a work order called for has been done and confirmed, with the labor, parts and findings recorded, so the asset's history is updated and the costs can be settled.
Note · Completion without findings wastes the visit; the condition observed is the data reliability engineering lives on.
Raised at · Acquire-to-Retire · Operate & Maintain
Raised by · Maintenance Execution
Consumed by · Condition Monitoring & Reliability,Maintenance Materials & Spares,Cost & Profitability Analysis,Maintenance Strategy & Planning,Fixed Assets & Leases
Carries · Work Order,Physical Asset,Inventory Balance
Related · Asset Commissioned,Asset Failure Detected
DE-270
Worker Separated
Workforce
Employee Terminated · Leaver Processed
A person's employment or engagement has ended on a known date, so final pay is due and every access right, device and responsibility they held must be withdrawn or reassigned.
Note · The security-critical event in the workforce stream; a separation that reaches identity management a week late is a standing access breach.
Raised at · Hire-to-Retire · Separate & Offboard
Raised by · Separation & Offboarding
Consumed by · Identity & Access Management,Device Lifecycle,Payroll,Benefits,Position Management
Carries · Worker,Digital Identity,Position
Related · Worker Started,Worker Transferred
DE-250
Worker Started
Workforce
Employee Hired · Day One
A person's employment or engagement has begun: they are on the payroll, hold the position, and may now be granted the access and equipment the role requires.
Raised at · Hire-to-Retire · Offer & Onboard
Raised by · Onboarding
Consumed by · Identity & Access Management,Device Lifecycle,Payroll,Benefits,Learning Delivery & Records
Carries · Worker,Position,Organization Unit
Related · Offer Accepted,Worker Separated,Worker Transferred
DE-600
Worker Transferred
Workforce
Internal Move Completed · Position Changed
A worker has moved to a different position, manager, location or legal entity while staying employed, so pay, cost allocation, access, equipment and training targets all have a new basis from the effective date.
Note · The mover is the access risk: a departing worker loses everything and a new hire starts with nothing, but a mover keeps the old access until someone takes it away.
Raised at · Hire-to-Retire · Develop & Perform
Raised by · Position Management
Consumed by · Identity & Access Management,Payroll,Compensation Cycle,Device Lifecycle,Learning Delivery & Records,Performance Feedback & Assessment
Carries · Worker,Position,Organization Unit
Related · Worker Started,Worker Separated,Access Granted

Events

Events

Access Granted

Architecture Decision Recorded

Asset Commissioned

Asset Failure Detected

Asset Retired

Change Approved

Change Failed

Configuration Item Changed

Contract Expired

Contract Signed

Control Failed

Customer Onboarded

Delivery Confirmed

Financial Statements Published

Gas Leak Made Safe

Goods Received

Incident Logged

Investment Approved

Invoice Disputed

Invoice Issued

Lead Qualified

Major Event Declared

Major Incident Declared

Meter Read Validated

Offer Accepted

Opportunity Won

Order Canceled

Order Placed

Order Promised

Outage Detected

Payment Authorized

Payment Received

Payroll Run Completed

Period Closed

Policy Published

Position Opened

Price Changed

Product Launched

Product Retired

Purchase Order Issued

Purchase Requisition Approved

Quote Issued

Refund Issued

Release Deployed

Reorder Point Reached

Return Received

Return Requested

Revenue Recognized

Risk Identified

Security Incident Confirmed

Service Restored

Shipment Dispatched

Supplier Invoice Received

Supplier Onboarded

Supplier Paid

Supply Restored

Utility Bill Issued

Work Order Completed

Worker Separated

Worker Started

Worker Transferred