Automate Only What You Have Understood
ApplicationAutomate a process, or hand it to an AI agent, only after it has been made explicit, measured and bounded; otherwise automation makes the mess faster.
Because · Scripting an unclear process fixes its current confusion in code, and an autonomous agent with vague limits will do confidently what nobody intended. Writing the process down, agreeing what good looks like and defining what the automation may not do turns automation into a controlled change rather than a gamble.
Implications
- A process is documented with its owner, inputs, decisions and exceptions before it is automated.
- Every automation and AI agent has a stated scope, a human escalation path and a log of what it did.
- AI systems that affect people or money are risk-assessed and monitored for drift, with the assessment reviewed on a schedule.
Guides · Process & Task Automation,AI Strategy & Governance,Generative AI & Agents,Process Documentation & Modeling
Guards against · Golden Hammer
Echoed in · NIST AI Risk Management Framework,ISO/IEC 42001
Terms · Business Process
Related · Data Is Owned, Named and Described,Observable by Default