01 — 1,996 capabilities · 80 L1

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Macro domains

MC-10Direct & Govern
Set the direction of the enterprise and keep it on course — strategy, governance, risk, compliance, legal, audit, architecture and the portfolio of change.
MC-20Finance
Account for, plan, fund and protect the money — from the ledger to the forecast, from treasury to tax, and from invoice to cash.
MC-30People & Workplace
Find, grow, pay and keep the workforce, and give it a place to work — from workforce planning to the facilities people use.
MC-40Customer & Market
Understand the market, win customers and keep them — brand, marketing, sales, service, pricing and the partner channel.
MC-50Products & Services
Decide what to offer and bring it to life — product strategy, research, development, quality and the design of the services around it.
MC-60Operations & Supply
Make, buy, store and move what the business sells, and keep the assets that do it running — planning, sourcing, production, logistics, inventory, orders and maintenance.
MC-70Technology & Data
Run the technology the enterprise depends on and turn its data into decisions — strategy, architecture, delivery, operations, service management, data, security and automation.
MC-80Resilience & Responsibility
Keep people safe, the environment protected and the business running — health and safety, sustainability, business continuity and the physical security of sites.