Alert Fatigue
Delivery & OperationsOn-call engineers receive hundreds of alerts a week, most of them noise or symptoms of the same cause, and learn to acknowledge without reading. Real incidents are found by customers first.
Costs · Response slows, important pages are missed, and the on-call rotation burns people out.
Instead · Alert on user-facing symptoms against service level objectives, make every page actionable, route the rest to dashboards or tickets, and review alert volume as an operational metric.
Cured by · SLO and Error Budget,Distributed Tracing
Terms · Service Level Objective,Observability