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    05 — Glossary · ServiceNow CSDM

    Business Application

    GL-820 · also Business App

    In CSDM, the record that represents an application as the business knows it, independent of where or how many times it is deployed, used for portfolio, ownership and capability mapping.

    Not a running system. The deployed instances that run it are Application Services, which in turn depend on infrastructure Configuration Items.

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    What is CSDM (ServiceNow) ↗

    The definition above is written in our own words; the source is linked, not copied.

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