03 — 11 value streams

Value streams

How work crosses capabilities to produce an outcome, drawn stage by stage. Hover a stage to see what it leans on.

• VS-105 stages · Cross-Industry
  Incident-to-ResolutionFrom the moment a technology service degrades to the moment the people who depend on it are working again and the cause is understood — the stream that turns noise into a known, closed incident.
• VS-1006 stages · Software & Technology
  Commit-to-ProductionFrom a code commit to that code serving customers safely in production — the software company's core delivery stream, where the platform, the release process and the reliability practice either work together or get in each other's way.
• VS-1108 stages · Retail & Consumer Goods
  Shelf-to-BasketFrom the decision to carry an item to that item sold, fulfilled and, when it comes back, returned — the retail stream that ties merchandising to the store and the storefront, and shows where margin is made or given away.
• VS-207 stages · Cross-Industry
  Lead-to-CashFrom the first sign that someone might buy to the money sitting in the bank and recognized as revenue — the stream that connects marketing, sales, delivery and finance, and exposes every handoff between them.
• VS-307 stages · Cross-Industry
  Procure-to-PayFrom a need for goods or services inside the organization to a supplier paid for what was actually received — the stream where spend control, supplier relationships and payables accounting meet.
• VS-406 stages · Cross-Industry
  Hire-to-RetireThe whole working life of a person inside the organization, from the decision that a role is needed to the day their access is removed and their record is archived — the stream every HR system claims to cover end to end.
• VS-506 stages · Cross-Industry
  Idea-to-ProductFrom an unproven idea to a product customers can buy and the organization can support — the stream that decides which ideas deserve investment and carries the survivors through design, build and launch.
• VS-606 stages · Cross-Industry
  Order-to-FulfillmentFrom a customer placing an order to the goods in their hands and the order closed — the stream that promises a date, picks and ships against it, and tells the customer the truth when something slips.
• VS-706 stages · Cross-Industry
  Record-to-ReportFrom a business event that has a financial consequence to a set of statements the board, auditors and regulators can rely on — the stream behind every month-end close and every question about why the numbers moved.
• VS-807 stages · Cross-Industry
  Demand-to-ChangeFrom an idea for changing a technology service to that change running in production and proven to work — the stream that joins demand intake, architecture review, delivery and change enablement, and the one most often described as "the process" by people who have only seen one stage of it.
• VS-907 stages · Manufacturing & Industrial
  Plan-to-ProduceFrom a demand signal to finished goods recorded in inventory — the manufacturing stream that turns a forecast into a schedule, a schedule into shop-floor work, and shop-floor work into product that passed inspection.