03 — Value stream · VS-250
Meter-to-Cash
Turn meter reads and interval data into validated usage, regulated bills and payment, with arrangements and protections for customers who cannot pay. Where Usage-to-Bill (VS-160) rates communications usage, this stream adds validation, approved tariffs and disconnection rules; receipt and collections follow the cross-industry capabilities, as in VS-20.
- Quote-to-Cash (Utilities)
- Read-to-Pay
- Meter-to-Bill
- Revenue Cycle (Utilities)
- 01
Collect Reads
VS-250.10Gather reads and interval data from the meter network and field reading, and chase the meters that did not report.
- 02
Validate & Estimate
VS-250.20Check every read, estimate what is missing, correct what is wrong and hand billing usage it can trust.
- 03
Rate & Calculate
VS-250.30Apply the approved tariff, riders and credits to the usage and stop bills that fail the checks before they go out.
- 04
Present the Bill
VS-250.40Deliver the bill in the regulated form on paper or online and answer questions about it.
- 05
Collect Payment
VS-250.50Receive and apply payments and pursue overdue balances under the cross-industry receivables process.
- 06
Arrange & Protect
VS-250.60Offer payment arrangements and assistance before disconnection, honor protections, and disconnect and reconnect only as the rules allow.