02 — Capability · BC-1550.40
Revenue Protection
Find and stop consumption that is taken but not billed, whether through theft, tampering, bypassed or faulty meters, or premises with no account, and recover what is owed within the rules.
- Energy Theft Detection
- Theft of Supply
- Unbilled Consumption
In scope
- Detecting likely theft and tampering
- Field investigation of suspected diversion
- Consumption at premises with no active account
- Back-billing recovered consumption
Out of scope
- Physical leakage from the water network (see BC-1530)
- Generic collections of the amounts back-billed (see BC-250.30)
- Leakage of communications usage records (see BC-1450.10.40)
Decomposes into · 4
- BC-1550.40.10Theft & Tamper AnalyticsAnalyze consumption patterns, meter events and account data to rank the premises most likely to be stealing supply or tampering with a meter.
- BC-1550.40.20Diversion InvestigationSend investigators to suspected premises to gather evidence, make the installation safe and record what they found.
- BC-1550.40.30Unbilled Consumption RecoveryEstimate consumption that was taken without being billed and back-bill or pursue it as regulations and tariffs allow.
- BC-1550.40.40Inactive Premise MonitoringDetect usage at vacant or locked-off premises with no active account, then open an account or make the supply safe.