03 — Value stream · VS-270
Storm-to-Recovery
Carry a storm, wildfire or other major event from the operator's declaration through multi-day restoration with outside crews to recovered cost. Unlike everyday outages (VS-240), crews are pre-staged, mutual aid is requested and estimates cover whole areas; classifying the event under major event day rules comes last, in reporting.
- Major Event Response
- Storm Restoration
- Emergency Restoration
- Event-to-Recovery
- 01
Declare & Prepare
VS-270.10Declare the event, open the emergency organization, pre-stage crews and materials, and de-energize lines in fire danger if needed.
- 02
Assess Damage
VS-270.20Survey the network to find damage, make hazards safe and size the restoration task area by area.
- 03
Bring in Mutual Aid
VS-270.30Request outside crews, receive, house and brief them, and assign them work they can do safely on an unfamiliar network.
- 04
Restore in Priority Order
VS-270.40Restore critical customers and the largest blocks first, publish area-wide restoration estimates and keep customers and officials informed.
- 05
Demobilize & Recover Cost
VS-270.50Release mutual aid crews, settle their costs and file to recover the storm cost through regulated mechanisms.
- 06
Classify & Report
VS-270.60Classify the event under major event day rules after the fact, report it separately from everyday reliability, and capture lessons for the next one.