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    03 — Value stream · VS-300

    Dealer Order-to-Delivery

    Carry a dealer's stock or customer order from capture through allocation, build or pick, shipment and delivery to the dealer, then settle the program incentives it earned. Where Order-to-Fulfillment (VS-60) ships to the end customer, this stream sells through an independent network that holds stock, earns incentives and is measured on its performance.

    • Dealer Order-to-Cash
    • Wholegoods Order Fulfillment
    • Distributor Order-to-Delivery
    // FIG. 03 · Stage flow
    1Capture the Order2Allocate & Promise3Build or Pick4Ship & Deliver5Invoice & Collect6Report the Retail…7Settle Incentives
    1. 01

      Capture the Order

      VS-300.10

      Take the dealer's order with the configuration, program and requested date, and check it against the dealer's agreement, credit and, where stock is financed, its floor-plan approval.

    2. 02

      Allocate & Promise

      VS-300.20

      Allocate constrained products fairly across the network and promise a build or ship date the plant and warehouse can meet.

    3. 03

      Build or Pick

      VS-300.30

      Schedule the unit into production or pick it from finished-goods stock, with any dealer-specified options fitted.

    4. 04

      Ship & Deliver

      VS-300.40

      Plan the load, ship to the dealer and confirm delivery and condition on arrival.

    5. 05

      Invoice & Collect

      VS-300.50

      Invoice the dealer, or the floor-plan lender that pays for a financed unit, and apply the payment.

    6. 06

      Report the Retail Sale

      VS-300.60

      Record the dealer's sale to the end customer, which starts the warranty and triggers sell-through program payments.

    7. 07

      Settle Incentives

      VS-300.70

      Validate the program claims the sale earned, accrue and pay them, and feed the result into the dealer's scorecard.