{"version":"0.19.0","built_at":"2026-10-17T14:21:37.518Z","license":"CC BY 4.0 © Mike Reams","canonical":"https://catalog.mikereams.com","value_stream":{"id":"VS-300","name":"Dealer Order-to-Delivery","industries":["manufacturing"],"description":"Carry a dealer's stock or customer order from capture through allocation, build or pick, shipment and delivery to the dealer, then settle the program incentives it earned. Where Order-to-Fulfillment (VS-60) ships to the end customer, this stream sells through an independent network that holds stock, earns incentives and is measured on its performance.","outcome":"The dealer receives the right units on the promised date, the order is invoiced, and the incentives it earned are validated and paid.","trigger":"A dealer places a stock order, a customer-sold order or a program order against an allocation.","aliases":["Dealer Order-to-Cash","Wholegoods Order Fulfillment","Distributor Order-to-Delivery"],"stages":[{"id":"VS-300.10","order":1,"name":"Capture the Order","description":"Take the dealer's order with the configuration, program and requested date, and check it against the dealer's agreement, credit and, where stock is financed, its floor-plan approval.","capability_ids":["BC-1170.20","BC-670.10","BC-250.20"]},{"id":"VS-300.20","order":2,"name":"Allocate & Promise","description":"Allocate constrained products fairly across the network and promise a build or ship date the plant and warehouse can meet.","capability_ids":["BC-1170.20","BC-670.20","BC-1120.10"]},{"id":"VS-300.30","order":3,"name":"Build or Pick","description":"Schedule the unit into production or pick it from finished-goods stock, with any dealer-specified options fitted.","capability_ids":["BC-1120.30","BC-650.40","BC-670.30"]},{"id":"VS-300.40","order":4,"name":"Ship & Deliver","description":"Plan the load, ship to the dealer and confirm delivery and condition on arrival.","capability_ids":["BC-660.30","BC-660.40"]},{"id":"VS-300.50","order":5,"name":"Invoice & Collect","description":"Invoice the dealer, or the floor-plan lender that pays for a financed unit, and apply the payment.","capability_ids":["BC-250.10","BC-250.40","BC-1170.20"]},{"id":"VS-300.60","order":6,"name":"Report the Retail Sale","description":"Record the dealer's sale to the end customer, which starts the warranty and triggers sell-through program payments.","capability_ids":["BC-1170.20","BC-1180.30","BC-1180.50"]},{"id":"VS-300.70","order":7,"name":"Settle Incentives","description":"Validate the program claims the sale earned, accrue and pay them, and feed the result into the dealer's scorecard.","capability_ids":["BC-1170.40","BC-1170.50"]}]}}