02 — Capability · BC-670.10
Order Capture & Validation
Accept orders from every channel into one place, check them for completeness, credit and pricing before anything is committed, and let the customer change them while change is still possible.
- Order Entry
- Order Intake
- Order Validation
In scope
- Multi-channel order intake and consolidation
- Validation of product and price and terms and credit
- Order changes and cancellations with their cutoff rules
Out of scope
- Quote and contract negotiation (see BC-430)
- Credit policy itself (see BC-250)
Realized by · 1
Used in · 1
Build it · 0
- Nothing in the library points here yet.
Decomposes into · 3
- BC-670.10.10Multi-Channel Order IntakeReceive orders from web, sales reps, partners, electronic interchange and service desk into one order record with the same rules for all.
- BC-670.10.20Order Validation & Credit CheckConfirm the item, quantity, price, terms, address and credit standing are valid before the order is accepted, and route the exceptions.
- BC-670.10.30Order Change & CancellationApply customer changes up to a clearly defined cutoff and propagate them to allocation, warehouse and transportation at once.