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    03 — Value stream · VS-230

    Connect-to-Supply

    Carry a request for a new or bigger connection, including rooftop solar, batteries and vehicle chargers, through network studies, design, field works and energization to a premise that is metered and billing. Where Order-to-Activate (VS-140) switches on a communications service, this stream has network studies, physical works and interconnection approval in its path.

    • New Service Connection
    • Customer Connections
    • Interconnection-to-Energize
    • Connections Journey
    // FIG. 03 · Stage flow
    1Take the Request2Study the Network3Design & Quote4Build the Connect…5Meter & Energize6Start Billing
    1. 01

      Take the Request

      VS-230.10

      Capture the site, the load or generation asked for and who pays, and tell the applicant what happens next and when.

    2. 02

      Study the Network

      VS-230.20

      Decide whether the network can take the new load or export as it is, and what reinforcement it needs if not.

    3. 03

      Design & Quote

      VS-230.30

      Turn the study into a buildable design with a cost, the customer's contribution and the connection terms, and get the offer accepted.

    4. 04

      Build the Connection

      VS-230.40

      Secure permits and access, schedule crews and contractors, and build the service and any reinforcement to the design.

    5. 05

      Meter & Energize

      VS-230.50

      Test the new assets, set the meter, energize the supply and record the network as built.

    6. 06

      Start Billing

      VS-230.60

      Open the account on the right tariff and, for customer generation, the export arrangement, so the first bill and credit are right.