Skip to content
Blueprint Catalog

    ↑↓ move · Enter open · Esc close

    05 — Glossary · ServiceNow CSDM

    CMDB

    GL-800 · also Configuration Management Database

    A configuration management database: the store of Configuration Items and the relationships among them, used to understand what supports what when planning change or resolving incidents.

    Its value depends on agreed scope, trusted sources and a data model. Loading everything discovery can find without those produces a store nobody relies on.

    See also

    In the catalog

    ← Building BlockAll termsConfiguration Item →