02 — Capability · BC-780.10
Device Lifecycle
Put a standard, working device in each employee's hands on day one, keep it current and secure through its life, and take it back cleanly at the end.
- Endpoint Management
- Device Provisioning
- Hardware Refresh
In scope
- Device standards and the approved catalog
- Imaging and zero-touch enrollment
- Mobile device management
- Refresh and secure disposal
Out of scope
- Purchasing and supplier contracts for hardware (see BC-620)
- Endpoint protection tooling (see BC-760)
Realized by · 1
Used in · 2
Build it · 0
- Nothing in the library points here yet.
Decomposes into · 4
- BC-780.10.10Device StandardsMaintain the short list of approved laptops, desktops, phones and accessories by role, and retire models as they age out.
- BC-780.10.20Device ProvisioningEnroll, image and configure devices so a new one is productive at first sign-in, without a technician touching it.
- BC-780.10.30Mobile Device ManagementManage corporate and personally owned mobile devices with policies that protect company data without taking over the whole phone.
- BC-780.10.40Refresh & DisposalReplace devices on a planned cycle and wipe, recycle or resell the old ones with a record that proves the data is gone.