04 — Product · PR-140
Microsoft 365
A subscription bundle of email, calendaring, chat, meetings, file storage, office documents and endpoint management that most organizations run as their workplace backbone. Licensed per user by plan tier.
// FIG. 04 · Capability coverage
Each tile is an L1; the bar is how many of this product's capabilities realize something beneath it. Our judgment, not a vendor claim.
Direct & Govern
Finance
People & Workplace
Customer & Market
Products & Services
Operations & Supply
Technology & Data
Resilience & Responsibility
Industry L1s
- Plant Operations0
- Production Planning & Scheduling0
- Maintenance & Reliability0
- Manufacturing Quality & Compliance0
- Industrial Engineering & Continuous Improvement0
- Plant Safety & Environmental Compliance0
- Dealer & Distributor Network0
- Aftermarket & Service Parts0
- Platform Engineering0
- Release & Deployment0
- Site Reliability0
- Developer Experience & API Ecosystem0
- Subscription & Tenant Operations0
- Product Analytics & Experimentation0
- Trust & Compliance Assurance0
- Open Source & Community0
- Merchandising & Assortment0
- Store Operations0
- E-commerce & Omnichannel0
- Category & Trade Promotion0
- Loss Prevention0
- Consumer Insights0
- Store Network & Real Estate0
- Returns & Reverse Logistics0
Product capabilities · 9
- PC-140.10
Exchange Online
coreHosted mailboxes, calendars and mail flow rules with retention and transport policies.
- PC-140.20
Microsoft Teams
corePersistent chat, channels, meetings and calling, with tabs that bring other applications into the conversation.
- PC-140.30
SharePoint and OneDrive
coreDocument libraries, intranet sites and personal file storage with co-authoring and sharing controls.
- PC-140.40
Microsoft 365 Apps
coreWord, Excel, PowerPoint and Outlook on desktop, web and mobile, kept current by the subscription.
- PC-140.50
Microsoft Entra ID
strongThe directory, single sign-on, multifactor authentication and conditional access that gate every workload in the tenant.
- PC-140.60
Microsoft Intune
strongDevice enrollment, configuration, compliance policy and application deployment for managed endpoints.
- PC-140.70
Microsoft Purview
partialData classification, retention, records and eDiscovery across mail, files and chat.
- PC-140.80
Power Platform
strongLow-code apps, automated flows and reports built by business users on top of tenant data.
- PC-140.90
Microsoft Defender
partialThreat protection for email, endpoints and identities with a shared incident queue.