02 — Capability · BC-370
Workplace & Facilities
Give people a place to work that is safe, functional and affordable, from the lease on the building to the desk someone books for Tuesday, and keep that place running every day.
- Facilities Management
- Corporate Real Estate
- Workplace Services
In scope
- The real estate portfolio, leases and site strategy
- Space planning, workplace design and moves
- Building operations, maintenance and the services that keep a site habitable
- Workplace services for occupants and visitors, and utilities and energy for sites
Out of scope
- Production equipment maintenance in plants (see BC-1130)
- Physical access control and guarding (see BC-840)
- Occupational safety programs (see BC-810)
Decomposes into · 5
- BC-370.10Real Estate & Portfolio StrategyDecide which sites the organization needs, where, how large and on what terms, and manage the leases and owned property that result as a portfolio rather than a pile of contracts.
- BC-370.20Space Planning & Workplace DesignPlan how space is allocated and laid out so that teams have what they need to do their work, occupancy is known rather than guessed, and moves happen with minimal disruption.
- BC-370.30Building Operations & MaintenanceKeep buildings and their systems safe, comfortable and working, through planned maintenance, prompt repair and the contractors who do much of the work.
- BC-370.40Workplace ServicesProvide the everyday services that make a site usable for occupants and welcoming for visitors, such as reception, mail, cleaning, food and event support.
- BC-370.50Utilities & EnergyBuy, meter and manage the energy, water and other utilities sites consume, reduce what they use and keep the supply reliable.