02 — Capability · BC-370.30
Building Operations & Maintenance
Keep buildings and their systems safe, comfortable and working, through planned maintenance, prompt repair and the contractors who do much of the work.
- Facilities Operations
- Hard Services
In scope
- Preventive and reactive maintenance of building systems
- Facilities work orders
- Building contractor oversight
Out of scope
- Plant and production asset maintenance (see BC-1130)
- Enterprise asset strategy for operational equipment (see BC-680)
Decomposes into · 4
- BC-370.30.10Preventive MaintenanceService building systems on a schedule based on their condition and criticality, so failures are the exception.
- BC-370.30.20Facilities Work OrdersReceive, prioritize, dispatch and close requests for repair and service, with the occupant told what happened.
- BC-370.30.30Building Systems OperationRun heating, cooling, lighting, elevators and other building systems to their set points and respond when they drift.
- BC-370.30.40Facilities Contractor OversightDirect and verify the work of maintenance and service contractors against the agreed scope and standards.