02 — Capability · BC-370.40
Workplace Services
Provide the everyday services that make a site usable for occupants and welcoming for visitors, such as reception, mail, cleaning, food and event support.
- Soft Services
- Office Services
In scope
- Reception and visitor hosting
- Cleaning and waste
- Mail and courier
- Catering and event support
Out of scope
- Visitor security screening and badging (see BC-840)
- Audio-visual and meeting room technology (see BC-780)
Decomposes into · 4
- BC-370.40.10Reception & Visitor ServicesWelcome and direct visitors and callers, so the first impression of the site is a deliberate one.
- BC-370.40.20Cleaning & Waste ServicesKeep sites clean and waste handled to the standard and schedule each area needs.
- BC-370.40.30Mail & Courier ServicesReceive, sort, deliver and dispatch mail and packages across sites with a record of what went where.
- BC-370.40.40Catering & Event SupportProvide food service and the practical support that makes on-site meetings and events run.