02 — Capability · BC-1270
Trust & Compliance Assurance
Earn and keep customers' trust in the product itself — hold the certifications and attestations buyers require, answer their security questionnaires with evidence, secure the product and its supply chain, and publish how the product handles their data. This is outward-facing assurance about the product, not the company's internal security operation.
- Security Assurance
- Customer Trust Program
- Product Security
- Compliance Attestation
In scope
- Audits, certifications and attestations for the product and the services behind it
- Customer security reviews, questionnaires and the trust center that answers them
- Product security practice — secure development, vulnerability handling and disclosure
- Privacy engineering and the data-handling commitments made to customers
Out of scope
- Enterprise security operations, identity and threat detection for the company (see BC-760)
- Regulatory compliance programs for the company as a legal entity (see BC-140)
- Negotiating security and privacy terms in contracts (see BC-150)
Realized by · 0
- No product in the catalog yet.
Used in · 1
- Commit-to-Production · 02 Test & Secure via BC-1270.30
Build it · 1
- book Threat Modeling via BC-1270.30
Decomposes into · 5
- BC-1270.10Certification & AttestationObtain and maintain the third-party audits and certifications customers ask for, with a control set that is operated continuously rather than assembled the month before the audit.
- BC-1270.20Customer Security ReviewAnswer customers' and prospects' security and privacy questions quickly and consistently, from a maintained body of evidence, so assurance does not stall the sale or the renewal.
- BC-1270.30Product Security EngineeringBuild security into the product from design through release — threat models, secure coding, testing and dependency hygiene — so vulnerabilities are prevented rather than patched after a report.
- BC-1270.40Vulnerability & Disclosure HandlingReceive vulnerability reports from researchers, customers and scanners, fix them within committed timelines, and tell affected customers what happened and what to do.
- BC-1270.50Privacy EngineeringDesign the product so that it handles personal data the way the company promised — minimizing what it keeps, honoring individual rights and documenting data flows that regulators and customers can inspect.