02 — Capability · BC-150.40
Litigation & Disputes
Resolve claims by and against the enterprise — in court, arbitration or across a table — with preserved evidence, controlled cost and an outcome chosen rather than suffered.
- Dispute Resolution
- Litigation Management
- Claims Defense
In scope
- Litigation strategy and case management
- Legal holds and evidence preservation
- Settlement negotiation and alternative dispute resolution
Out of scope
- Insurance claim recovery for covered losses (see BC-130)
- Customer complaint handling before it becomes a claim (see BC-450)
Realized by · 1
Used in · 0
- Not yet placed on a value stream.
Build it · 0
- Nothing in the library points here yet.
Decomposes into · 4
- BC-150.40.10Dispute Assessment & StrategyEvaluate each claim for merit, exposure and cost, and choose whether to fight, settle or walk away.
- BC-150.40.20Legal Hold & Evidence PreservationIssue and track holds so relevant records are kept intact from the moment a dispute is reasonably anticipated.
- BC-150.40.30Case ManagementRun each matter through filings, discovery, hearings and outcome with deadlines met and costs tracked.
- BC-150.40.40Settlement & Alternative ResolutionNegotiate, mediate or arbitrate disputes to a close when that beats the cost and uncertainty of a judgment.