02 — Capability · BC-1350
Loss Prevention
Know where inventory and cash are leaving the business without being sold, and reduce it — through deterrence, controls, investigation and recovery — without making honest shoppers feel suspected.
- Asset Protection
- Shrink Management
- Retail Loss Prevention
- LP
In scope
- Shrink measurement and root-cause analysis across stores and channels
- Deterrence and detection of external theft and organized retail crime
- Internal controls over cash, refunds, discounts and employee theft
- Investigations, case management and recovery
Out of scope
- Guarding, access control and surveillance infrastructure (see BC-840)
- Online payment and account fraud screening at checkout (see BC-1330)
- Inventory accuracy routines in the store (see BC-1320)
Realized by · 0
- No product in the catalog yet.
Used in · 1
- Shelf-to-Basket · 08 Measure & Protect Margin via BC-1350.10
Build it · 0
- Nothing in the library points here yet.
Decomposes into · 4
- BC-1350.10Shrink AnalyticsMeasure what is missing, where and why — known theft, unknown loss, damage, process error and vendor shortfall — so loss-prevention effort is aimed at the causes that actually cost money.
- BC-1350.20External Theft PreventionDeter and detect shoplifting and organized retail crime in the store, with product protection, floor presence and detection that costs less than the loss it prevents.
- BC-1350.30Internal Controls & Cash ProtectionMake it hard for cash, refunds, discounts and inventory to be misused from inside the business, and make it obvious when they are, through controls, access limits and audit.
- BC-1350.40Investigations & Case ManagementInvestigate suspected theft and fraud to a conclusion that stands up — to management, to the police and in court — and recover what can be recovered.