02 — Capability · BC-780.40
Print, Telephony & Meeting Rooms
Keep the shared workplace technology working — printers, phones, conference rooms, signage — which remains harder than it sounds.
- Unified Communications
- Print Services
- Audio-Visual Services
In scope
- Managed print and secure release
- Enterprise telephony and contact center telephony platform
- Meeting room audio-visual and booking
- Digital signage
Out of scope
- Contact center operations and agent processes (see BC-450)
- Room furniture and building fit-out (see BC-370)
Realized by · 1
Used in · 0
- Not yet placed on a value stream.
Build it · 0
- Nothing in the library points here yet.
Decomposes into · 4
- BC-780.40.10Print ServicesOperate the managed print fleet with secure release, usage reporting and consumables that arrive before the tray runs dry.
- BC-780.40.20Enterprise TelephonyProvide voice services, numbers, softphones and call routing for the workforce, and the telephony platform contact centers run on.
- BC-780.40.30Meeting Room TechnologyStandardize and support room displays, cameras, audio and booking so a meeting starts when it was supposed to.
- BC-780.40.40Digital SignageRun the screens in lobbies, plants and break rooms and the content pipeline that keeps them from showing last quarter's message.