02 — Capability · BC-1830
Clinical Support Services
Fulfill the tests, exams, medications, procedures and therapies clinicians order, accurately, safely and on time, by running laboratory, imaging and diagnostic, pharmacy, surgical, sterile processing and therapy services as reliable operations. Placing orders and acting on results is clinical care delivery; buying supplies and maintaining equipment are owned elsewhere.
- Ancillary Services
- Diagnostic and Therapeutic Services
- Clinical Ancillaries
In scope
- Specimen handling, laboratory testing, pathology and transfusion services
- Imaging and cardiology diagnostic studies, image storage, reading and reporting
- Pharmacy verification, compounding, dispensing and formulary
- Perioperative operations, sterile processing, and rehabilitation, respiratory and nutrition services
Out of scope
- Placing orders and acting on results (see BC-1820.20)
- Stocking and replenishing medical supplies and pharmaceuticals (see BC-650)
- Maintaining imaging, laboratory and other medical equipment (see BC-680)
- Infection prevention program and surveillance (see BC-1850.30)
Realized by · 4
- Epic · Departmental Applicationsstrong via BC-1830.10.10
- Oracle Health · Service Line and Department Solutionsstrong via BC-1830.10.20
- MEDITECH Expanse · Expanse Pharmacystrong via BC-1830.30.10
- MEDITECH Expanse · Care Setting Solutionsstrong via BC-1830.40.10
Used in · 5
- Admit-to-Discharge · 03 Treat via BC-1830.40
- Admit-to-Discharge · 04 Medicate via BC-1830.30
- Order-to-Result · 02 Schedule & Collect via BC-1830.10
- Order-to-Result · 03 Perform via BC-1830.10
- Order-to-Result · 04 Interpret & Report via BC-1830.10
Build it · 1
- technology Medical Imaging Archives via BC-1830.20.20
Decomposes into · 6
- BC-1830.10Clinical Laboratory ServicesReturn accurate laboratory, pathology and transfusion results within the turnaround each test needs, with every specimen traceable from collection to disposal. Deciding what to order and acting on the result is clinical care.
- BC-1830.20Imaging & Diagnostic StudiesPerform the right imaging or cardiology diagnostic study, store every image and tracing where clinicians can reach it, and turn each study into a timely report with findings followed up. Scheduling the patient's appointment sits with patient access.
- BC-1830.30Pharmacy OperationsGet the right medication to the right patient in the right form, by verifying orders, compounding and dispensing safely, accounting for every controlled substance and keeping a governed formulary. Ordering and administering at the bedside is medication management.
- BC-1830.40Surgical & Perioperative ServicesRun the operating rooms and procedure areas so every case starts on time with the patient ready and the right team, instruments and supplies, and the rooms are used as fully as safety allows. Sterilizing instruments is sterile processing.
- BC-1830.50Sterile ProcessingReturn every reusable surgical instrument and scope clean, complete, sterile and traceable to the patient it was used on, in time for the next case. Repairing and replacing instruments as assets is asset management.
- BC-1830.60Therapy & Rehabilitation ServicesDeliver the physical, occupational, speech and respiratory therapy and clinical nutrition services clinicians order, on time and with what was delivered recorded, so patients regain function and stays are not prolonged by waiting. Deciding the treatment is the ordering clinician's; booking outpatient therapy visits is patient access.