02 — Capability · BC-1710
Deposits & Accounts
Hold customers' money in checking (current), savings and term deposit accounts, apply the agreed interest, fees and limits, and keep each account accurate and compliant from opening to closure. Knowing who the customer is and moving money in and out of the account are handled by their own capabilities.
- Deposit Banking
- Core Deposits
- Deposit Account Operations
- Liability Products
In scope
- Deposit product definitions, rates and account terms
- Opening, maintaining, restricting and closing deposit accounts
- Interest, fees, overdrafts and statements, and branch, cash and ATM operations
- Dormant accounts, unclaimed funds and business and treasury accounts
Out of scope
- Identity verification and know-your-customer checks at onboarding (see BC-1770.10)
- Customer master data and segmentation in general (see BC-410.30)
- Moving money into and out of accounts (see BC-1730.10)
- The organization's own bank accounts and cash position (see BC-230.10)
Realized by · 0
- No product in the catalog yet.
Used in · 4
- Apply-to-Account · 01 Apply & Identify via BC-1710.20
- Apply-to-Account · 03 Open the Account via BC-1710.10
- Apply-to-Account · 04 Fund & Set Up Services via BC-1710.30
- Alert-to-Disposition · 04 Decide & Act via BC-1710.20
Build it · 0
- Nothing in the library points here yet.
Decomposes into · 6
- BC-1710.10Deposit Product SetupOffer deposit products whose features, rates, fees and terms are defined once and applied the same way to every account, so a product change reaches every account it should and no other. Deciding which products to offer and at what market price is product and pricing strategy.
- BC-1710.20Account Opening & ServicingOpen deposit accounts quickly with the right owners, signers and terms, and carry out every later change the customer or the bank requests without losing the account's history, keeping every balance right as items post. The identity and due diligence checks that must pass before opening belong to financial crime.
- BC-1710.30Interest, Fees & StatementsPay and charge exactly what each account's terms say, cover or return items when the balance runs short, and tell customers what happened on their account each period. Interest and fees on loans and cards are owned by lending and card processing.
- BC-1710.40Dormancy, Closure & Unclaimed FundsNotice when accounts go inactive, close accounts cleanly when the customer or bank ends the relationship, and hand abandoned balances to the state or unclaimed-assets authority on time so no customer money is lost or kept unlawfully. Keeping closed-account records for the required period is records management.
- BC-1710.50Business & Treasury AccountsGive business and institutional clients account structures that match how they run their cash, with sweeps, concentration and balance reporting that let them see and use their money across many accounts. The payments they send and the client's own treasury work are outside this capability.
- BC-1710.60Branch, Cash & ATM OperationsServe customers in person and through cash machines, with tellers, vaults and ATMs that always hold the right amount of cash and balance at the end of each day. Guarding branches and running the buildings sit with physical security and facilities.