02 — Capability · BC-1420
Network Build & Field Operations
Turn approved network designs into working plant on time and on budget, and send the right technician with the right equipment to every customer premises and network site that needs work.
- Network Deployment
- Field Operations
- Construction & Field Services
In scope
- Outside plant and site construction and its acceptance
- Rights-of-way, pole attachments, permits and site leases
- Installation and repair dispatch to customer premises
- Field technician workforce, tools and equipment logistics
Out of scope
- Deciding what and where to build (see BC-1410)
- Purchasing materials and contractor services (see BC-620)
- General warehouse operations (see BC-650)
Decomposes into · 5
- BC-1420.10Network ConstructionBuild fiber, cable, towers, small cells and hubs to the approved design, manage the crews and contractors doing it, and accept the work only when it is complete and documented.
- BC-1420.20Rights-of-Way & Site AccessSecure and keep the legal right to place and reach network equipment on public land, poles, towers and private property, at a cost and on terms the business can live with.
- BC-1420.30Premises Installation & RepairGet a technician to the customer at the promised time, install or fix the service on the first visit and leave it working.
- BC-1420.40Field Technician WorkforceKeep a field workforce that is skilled, safe, equipped and productive, mixing employees and contractors to match the work.
- BC-1420.50Network & Customer Equipment LogisticsGet network gear and customer premises equipment to the right site, van or doorstep when needed, and bring equipment back for reuse when customers leave or upgrade.