02 — Capability · BC-640.30
Supplier Performance
Measure how each supplier actually delivers against what it promised — on time, in full, to specification — and turn the gaps into agreed corrective actions.
- Supplier Scorecards
- Vendor Performance Management
In scope
- Scorecards for delivery and quality and cost and service
- Business reviews with key suppliers
- Corrective action and improvement plans
Out of scope
- Receiving inspection of individual deliveries (see BC-620)
Realized by · 0
- No product in the catalog yet.
Used in · 1
Build it · 0
- Nothing in the library points here yet.
Decomposes into · 4
- BC-640.30.10Supplier ScorecardingScore suppliers on a small, consistent set of measures drawn from transaction data, and share the score with them.
- BC-640.30.20Supplier Business ReviewsMeet strategic suppliers on a fixed cadence to review performance, pipeline and joint plans, with actions tracked between meetings.
- BC-640.30.30Supplier Corrective ActionRaise, track and close formal corrective actions when performance falls below the contract, with escalation if it does not recover.
- BC-640.30.40Supplier Quality AssuranceAudit supplier processes and incoming quality trends so defects are prevented at the source rather than caught at the dock.