04 — Product · PR-190
Okta
A cloud identity service that authenticates workforce and customer users, federates to applications and automates account lifecycle across connected systems. Sold as per-user subscriptions by product and feature tier.
// FIG. 04 · Capability coverage
Each tile is an L1; the bar is how many of this product's capabilities realize something beneath it. Our judgment, not a vendor claim.
Direct & Govern
Finance
People & Workplace
Customer & Market
Products & Services
Operations & Supply
Technology & Data
Resilience & Responsibility
Industry L1s
- Plant Operations0
- Production Planning & Scheduling0
- Maintenance & Reliability0
- Manufacturing Quality & Compliance0
- Industrial Engineering & Continuous Improvement0
- Plant Safety & Environmental Compliance0
- Dealer & Distributor Network0
- Aftermarket & Service Parts0
- Platform Engineering0
- Release & Deployment0
- Site Reliability0
- Developer Experience & API Ecosystem0
- Subscription & Tenant Operations0
- Product Analytics & Experimentation0
- Trust & Compliance Assurance0
- Open Source & Community0
- Merchandising & Assortment0
- Store Operations0
- E-commerce & Omnichannel1
- Category & Trade Promotion0
- Loss Prevention0
- Consumer Insights0
- Store Network & Real Estate0
- Returns & Reverse Logistics0
Product capabilities · 8
- PC-190.10
Universal Directory
coreA cloud user and group store that merges profiles from HR systems and on-premise directories into one identity.
- PC-190.20
Single Sign-On
coreFederated login to SaaS and on-premise applications through SAML, OpenID Connect and a pre-built integration catalog.
- PC-190.30
Adaptive Multi-Factor Authentication
coreFactor enrollment and risk-based policies that step up authentication by device, network and behavior.
- PC-190.40
Lifecycle Management
strongAutomated provisioning and deprovisioning of accounts in downstream applications driven by HR or directory events.
- PC-190.50
Identity Governance
partialAccess requests, periodic certifications and separation-of-duties reporting over the entitlements Okta manages.
- PC-190.60
Privileged Access
emergingVaulted credentials and session control for server and infrastructure accounts.
- PC-190.70
Customer Identity
strongRegistration, login, social identity and consent flows embedded in customer-facing applications, including the Auth0 platform.
- PC-190.80
Workflows
partialNo-code automation that reacts to identity events and calls connected systems.