04 — Product · PR-160
Jira
An issue-tracking product that software and business teams use to plan, assign and follow work through configurable workflows, boards and backlogs. Sold as a per-user cloud subscription with a self-managed Data Center edition.
// FIG. 04 · Capability coverage
Each tile is an L1; the bar is how many of this product's capabilities realize something beneath it. Our judgment, not a vendor claim.
Direct & Govern
Finance
People & Workplace
Customer & Market
Products & Services
Operations & Supply
Technology & Data
Resilience & Responsibility
Industry L1s
- Plant Operations0
- Production Planning & Scheduling0
- Maintenance & Reliability0
- Manufacturing Quality & Compliance0
- Industrial Engineering & Continuous Improvement0
- Plant Safety & Environmental Compliance0
- Dealer & Distributor Network0
- Aftermarket & Service Parts0
- Platform Engineering0
- Release & Deployment0
- Site Reliability0
- Developer Experience & API Ecosystem1
- Subscription & Tenant Operations0
- Product Analytics & Experimentation0
- Trust & Compliance Assurance0
- Open Source & Community0
- Merchandising & Assortment0
- Store Operations0
- E-commerce & Omnichannel0
- Category & Trade Promotion0
- Loss Prevention0
- Consumer Insights0
- Store Network & Real Estate0
- Returns & Reverse Logistics0
Product capabilities · 7
- PC-160.10
Jira Software
coreScrum and kanban boards, backlogs, sprints and roadmaps for product and engineering teams.
- PC-160.20
Jira Work Management
strongIssue tracking with list, calendar and form views for business teams that do not run sprints.
- PC-160.30
Jira Service Management
strongRequest portals, queues, SLAs, change and incident workflows with an asset and configuration store.
- PC-160.40
Jira Product Discovery
partialIdea capture, scoring and prioritization that feeds delivery epics from a separate discovery backlog.
- PC-160.50
Workflows and Automation
coreConfigurable status schemes, transitions, validators and no-code rules that act on issues.
- PC-160.60
Reports and Dashboards
partialVelocity, burndown, cumulative flow and custom gadgets over issue data.
- PC-160.70
Atlassian Marketplace and Integrations
strongApps and connectors that extend Jira toward source control, CI, test management and collaboration tools.