04 — Product · PR-880
Mavim
A Microsoft-based platform that models how an organization works, linking processes to the roles, systems, risks, controls, capabilities and goals around them, and keeps that model current through governed contribution and approval, process mining and links into Microsoft tools. Positioned as a digital twin of the organization that also supplies business context to AI assistants.
// FIG. 04 · Capability coverage
Each tile is an L1; the bar is how many of this product's capabilities realize something beneath it. Our judgment, not a vendor claim.
Direct & Govern
Finance
People & Workplace
Customer & Market
Products & Services
Operations & Supply
Technology & Data
Resilience & Responsibility
Industry L1s
- Plant Operations0
- Production Planning & Scheduling0
- Manufacturing Quality & Compliance0
- Industrial Engineering & Continuous Improvement0
- Plant & Process Safety0
- Dealer & Distributor Network0
- Aftermarket & Service Parts0
- Platform Engineering0
- Software Product Release0
- Site Reliability0
- Developer Experience & API Ecosystem0
- Subscription & Tenant Operations0
- Product Analytics & Experimentation0
- Trust & Compliance Assurance0
- Open Source & Community0
- Merchandising & Assortment0
- Store Operations0
- E-commerce & Omnichannel0
- Category & Trade Promotion0
- Loss Prevention0
- Consumer Insights0
- Store Network & Real Estate0
- Returns & Reverse Logistics0
- Network Planning & Engineering0
- Network Build & Field Operations0
- Network Operations & Assurance0
- Subscriber Order & Activation0
- Usage Charging & Subscriber Billing0
- Content & Programming0
- Advertising Sales & Operations0
- Communications Regulatory Obligations0
- Network Planning & Investment0
- Network Construction & Field Work0
- Network Operations & Control0
- Generation & Treatment Operations0
- Metering & Meter Data0
- Utility Customer Service & Billing0
- Energy Supply, Markets & Flexibility0
- Utility Regulation & Resilience0
- Transmission System Operations0
- Water & Wastewater Networks0
- Deposits & Accounts0
- Lending & Credit0
- Payments & Cards0
- Insurance Products & Policy0
- Insurance Claims0
- Wealth & Investment Management0
- Financial Crime0
- Prudential Risk & Regulatory Reporting0
- Patient Access0
- Clinical Care Delivery0
- Clinical Support Services0
- Revenue Cycle0
- Quality & Patient Safety0
- Population Health0
- Health Plan Operations0
- Health Information0
- Post-Acute & Home-Based Care0
The product at the base, its capabilities in the middle (taller = more mature), and the L1s they land under on top (taller = more of them). Our judgment, not a vendor claim.
- Top · Lands under
- L1Business Process Excellence · 13
- L2Enterprise Architecture · 5
- L3Portfolio & Transformation · 4
- L4AI & Automation · 1
- Middle · Product capabilities
- P1Mavim Manager · core
- P2Digital Twin of the Organization · strong
- P3Mavim iMprove · core
- P4Process Knowledge Access · strong
- P5Process Mining and Intelligence · strong
- P6Strategy Execution · partial
- P7Enterprise Architecture and IT Portfolio · partial
- +2 more in Plan
- Base · Product
- Mavim · Mavim B.V.
Product capabilities · 9
How to read maturity and confidence
Maturity · how much it covers
- core
- What the product is built around; the capability is covered end to end.
- strong
- Covered well, with a few gaps a buyer would notice.
- partial
- Covers part of the capability; expect to pair it with something else.
- emerging
- New or thin; on the roadmap more than in the product.
Confidence · how well it is evidenced
- Evidence confidence: high
- The vendor's own documentation describes this module doing it.
- Evidence confidence: medium
- Documented, but how far it reaches into the capability is our reading.
- Evidence confidence: low
- Our judgment; we found no public page that confirms it.
- PC-880.10
Mavim Manager
Evidence confidence: highMaturity: coreProcess landscapes modeled from overview down to detail, each process connected to the people, applications, controls and risks around it, so a proposed change can be traced to what it touches.
- BC-190.10.10Process Hierarchy Definition
- BC-190.10.20End-to-End Process Scoping
- BC-190.20.20Process Mapping
- PC-880.20
Digital Twin of the Organization
Evidence confidence: highMaturity: strongA single linked model of how the organization works, spanning its processes, capabilities, applications, policies, risks and units, maintained under ownership and approval rules and supplemented by data from operational systems.
- BC-170.20.10Capability Modeling
- BC-190.10.20End-to-End Process Scoping
- BC-170.40.30Repository Stewardship
- PC-880.30
Mavim iMprove
Evidence confidence: highMaturity: coreA browser workspace where process owners and subject experts suggest edits and improvement ideas; named reviewers and approvers accept or reject each one before it changes the published process.
- BC-190.50.30Process Change Control
- BC-190.10.30Process Ownership Assignment
- BC-190.40.10Improvement Opportunity Pipeline
- PC-880.40
Process Knowledge Access
Evidence confidence: highMaturity: strongLets employees find the current process, instruction or policy for their task, on the web or within the Microsoft tools they already work in.
Vendor page: mavim.com/business-process-management ↗ - PC-880.50
Process Mining and Intelligence
Evidence confidence: highMaturity: strongRebuilds process flows and variants from business system event data, with Dynamics 365 as the lead source, measures delays, rework and cost, compares units, checks runs against the designed model and answers questions in natural language.
- BC-190.30.20Process Mining
- BC-190.30.30Process Performance Review
- BC-190.50.40Process Conformance Review
- PC-880.60
Strategy Execution
Evidence confidence: highMaturity: partialStrategic objectives linked to the initiatives and capabilities meant to deliver them, with impact tracing across processes, teams and systems and progress followed against the objectives.
- BC-180.40.10Transformation Design
- BC-180.50.10Change Impact Assessment
- BC-180.60.20Benefit Tracking
- BC-170.20.30Capability Assessment
- PC-880.70
Enterprise Architecture and IT Portfolio
Evidence confidence: mediumMaturity: partialModels of applications, information flows and technology tied to the processes and people they support, used to find redundant systems and see the impact of IT change.
Vendor page: mavim.com/enterprise-architecture-it-portfolio-management ↗ - PC-880.80
Dynamics 365 and ERP Transformation
Evidence confidence: mediumMaturity: partialStandard process content and connectors for Dynamics 365, Power Platform and Azure DevOps, used to settle target processes before and during an ERP or CRM implementation.
Vendor page: mavim.com/dto ↗ - PC-880.90
Mavim AI
Evidence confidence: mediumMaturity: emergingA question-and-answer assistant (ConversAI) whose answers cite governed process content, and an MCP server that hands the same business context to outside AI assistants and agents.
Vendor page: mavim.com/mavim-ai?hsLang=en ↗
Sources · checked
The public vendor documentation this mapping is based on. Maturity and confidence are our judgment, not the vendor's claim.
- Mavim Manager | Connect Processes & Business Context www.mavim.com/mavim-manager?hsLang=en
- Digital Twin of the Organization | Business Context for Enterprise AI www.mavim.com/dto
- Mavim Process Mining | Turn Process Data Into Process Intelligence www.mavim.com/mavim-process-mining?hsLang=en