04 — Product · PR-710
SAP Signavio
A cloud suite for modeling, publishing, analyzing and governing business processes: collaborative BPMN modeling on a shared repository, a portal that publishes models to employees, process mining on system event data, journey modeling, approval workflows for process changes and benchmarking of process performance. Sold per product as subscriptions, the modeler in blocks of users.
// FIG. 04 · Capability coverage
Each tile is an L1; the bar is how many of this product's capabilities realize something beneath it. Our judgment, not a vendor claim.
Direct & Govern
Finance
People & Workplace
Customer & Market
Products & Services
Operations & Supply
Technology & Data
Resilience & Responsibility
Industry L1s
- Plant Operations0
- Production Planning & Scheduling0
- Manufacturing Quality & Compliance0
- Industrial Engineering & Continuous Improvement0
- Plant & Process Safety0
- Dealer & Distributor Network0
- Aftermarket & Service Parts0
- Platform Engineering0
- Software Product Release0
- Site Reliability0
- Developer Experience & API Ecosystem0
- Subscription & Tenant Operations0
- Product Analytics & Experimentation0
- Trust & Compliance Assurance0
- Open Source & Community0
- Merchandising & Assortment0
- Store Operations0
- E-commerce & Omnichannel0
- Category & Trade Promotion0
- Loss Prevention0
- Consumer Insights0
- Store Network & Real Estate0
- Returns & Reverse Logistics0
- Network Planning & Engineering0
- Network Build & Field Operations0
- Network Operations & Assurance0
- Subscriber Order & Activation0
- Usage Charging & Subscriber Billing0
- Content & Programming0
- Advertising Sales & Operations0
- Communications Regulatory Obligations0
- Network Planning & Investment0
- Network Construction & Field Work0
- Network Operations & Control0
- Generation & Treatment Operations0
- Metering & Meter Data0
- Utility Customer Service & Billing0
- Energy Supply, Markets & Flexibility0
- Utility Regulation & Resilience0
- Transmission System Operations0
- Water & Wastewater Networks0
- Deposits & Accounts0
- Lending & Credit0
- Payments & Cards0
- Insurance Products & Policy0
- Insurance Claims0
- Wealth & Investment Management0
- Financial Crime0
- Prudential Risk & Regulatory Reporting0
- Patient Access0
- Clinical Care Delivery0
- Clinical Support Services0
- Revenue Cycle0
- Quality & Patient Safety0
- Population Health0
- Health Plan Operations0
- Health Information0
- Post-Acute & Home-Based Care0
The product at the base, its capabilities in the middle (taller = more mature), and the L1s they land under on top (taller = more of them). Our judgment, not a vendor claim.
- Top · Lands under
- L1Business Process Excellence · 21
- L2Portfolio & Transformation · 2
- L3Customer Experience & Loyalty · 1
- L4Enterprise Risk · 1
- L5Quality · 1
- Middle · Product capabilities
- P1Process Manager · core
- P2Process Simulation · partial
- P3Process Collaboration Hub · strong
- P4Process Intelligence · core
- P5Process Insights · partial
- P6Process Governance · strong
- P7Journey Modeler · partial
- +3 more in Plan
- Base · Product
- SAP Signavio · SAP SE
Product capabilities · 10
How to read maturity and confidence
Maturity · how much it covers
- core
- What the product is built around; the capability is covered end to end.
- strong
- Covered well, with a few gaps a buyer would notice.
- partial
- Covers part of the capability; expect to pair it with something else.
- emerging
- New or thin; on the roadmap more than in the product.
Confidence · how well it is evidenced
- Evidence confidence: high
- The vendor's own documentation describes this module doing it.
- Evidence confidence: medium
- Documented, but how far it reaches into the capability is our reading.
- Evidence confidence: low
- Our judgment; we found no public page that confirms it.
- PC-710.10
Process Manager
Evidence confidence: highMaturity: coreShared process modeling in BPMN 2.0 and other notations, with checks against the house modeling rules, attributes such as process owner and supporting system, and reports on the repository as a whole.
Vendor page: sap.com/products/business-transformation-management/signavio-process-manager.html ↗ - PC-710.20
Process Simulation
Evidence confidence: highMaturity: partialWhat-if runs over a process model or recorded event data that estimate the effect of a change on cost, throughput and resources before it is made.
Vendor page: signavio.com/products/process-intelligence ↗ - PC-710.30
Process Collaboration Hub
Evidence confidence: highMaturity: strongA portal that publishes approved process models and their related documents to employees across the organization.
- PC-710.40
Process Intelligence
Evidence confidence: highMaturity: coreProcess mining over event data from SAP and other systems, with prebuilt metrics, root-cause analysis, cross-process dependency detection and rule-based conformance checks.
- BC-190.30.10Process Metric Definition
- BC-190.30.20Process Mining
- BC-190.30.30Process Performance Review
- BC-190.50.40Process Conformance Review
- BC-550.40.30Root Cause Analysis
- PC-710.50
Process Insights
Evidence confidence: highMaturity: partialUsage and performance analysis of business processes running in SAP systems, delivered on SAP Business Technology Platform to point at improvement areas.
- PC-710.60
Process Governance
Evidence confidence: highMaturity: strongApproval and publication workflows for process models, with tasks assigned from process attributes to the accountable owners, scheduled reviews and a central catalog of risks and controls attached to process steps.
- BC-190.50.30Process Change Control
- BC-190.10.30Process Ownership Assignment
- BC-130.30.30Control Library Maintenance
- PC-710.70
Journey Modeler
Evidence confidence: highMaturity: partialCustomer journeys drawn and tied to the processes, metrics, systems and roles behind each touchpoint.
- PC-710.80
Process Transformation Manager
Evidence confidence: highMaturity: partialComparison of an organization's process measures with peer benchmarks, and a place to record improvement initiatives and the value they are expected to return.
- PC-710.90
Process Intelligence Actions
Evidence confidence: highMaturity: partialRules on mined process data that send notifications or start workflows and bots when a case deviates.
Vendor page: signavio.com/products/process-intelligence ↗ - PC-710.95
Process Explorer and Value Accelerators
Evidence confidence: mediumMaturity: partialA library of reference processes and starter content used to seed a repository and compare an organization's processes with a common baseline.
Sources · checked
The public vendor documentation this mapping is based on. Maturity and confidence are our judgment, not the vendor's claim.
- SAP Signavio Process Manager www.sap.com/products/business-transformation-management/signavio-process-manager.html
- SAP Signavio Process Intelligence www.signavio.com/products/process-intelligence
- The SAP Signavio Suite learning.sap.com/learning-journeys/setting-up-sap-signavio-process-insights-for-administrators/the-sap-signavio-suite