04 — Product · PR-660
InterSystems HealthShare
A family of products for joining up health data across organizations: a longitudinal patient record built from many sources, patient and provider identity, an interface engine, analytics, and tools for care teams and patients. Used by health information exchanges, health systems and health plans, installed or as a managed service.
// FIG. 04 · Capability coverage
Each tile is an L1; the bar is how many of this product's capabilities realize something beneath it. Our judgment, not a vendor claim.
Direct & Govern
Finance
People & Workplace
Customer & Market
Products & Services
Operations & Supply
Technology & Data
Resilience & Responsibility
Industry L1s
- Plant Operations0
- Production Planning & Scheduling0
- Manufacturing Quality & Compliance0
- Industrial Engineering & Continuous Improvement0
- Plant & Process Safety0
- Dealer & Distributor Network0
- Aftermarket & Service Parts0
- Platform Engineering0
- Software Product Release0
- Site Reliability0
- Developer Experience & API Ecosystem0
- Subscription & Tenant Operations0
- Product Analytics & Experimentation0
- Trust & Compliance Assurance0
- Open Source & Community0
- Merchandising & Assortment0
- Store Operations0
- E-commerce & Omnichannel0
- Category & Trade Promotion0
- Loss Prevention0
- Consumer Insights0
- Store Network & Real Estate0
- Returns & Reverse Logistics0
- Network Planning & Engineering0
- Network Build & Field Operations0
- Network Operations & Assurance0
- Subscriber Order & Activation0
- Usage Charging & Subscriber Billing0
- Content & Programming0
- Advertising Sales & Operations0
- Communications Regulatory Obligations0
- Network Planning & Investment0
- Network Construction & Field Work0
- Network Operations & Control0
- Generation & Treatment Operations0
- Metering & Meter Data0
- Utility Customer Service & Billing0
- Energy Supply, Markets & Flexibility0
- Utility Regulation & Resilience0
- Transmission System Operations0
- Water & Wastewater Networks0
- Deposits & Accounts0
- Lending & Credit0
- Payments & Cards0
- Insurance Products & Policy0
- Insurance Claims0
- Wealth & Investment Management0
- Financial Crime0
- Prudential Risk & Regulatory Reporting0
- Patient Access2
- Clinical Care Delivery0
- Clinical Support Services0
- Revenue Cycle0
- Quality & Patient Safety0
- Population Health6
- Health Plan Operations1
- Health Information5
Product capabilities · 10
How to read maturity and confidence
Maturity · how much it covers
- core
- What the product is built around; the capability is covered end to end.
- strong
- Covered well, with a few gaps a buyer would notice.
- partial
- Covers part of the capability; expect to pair it with something else.
- emerging
- New or thin; on the roadmap more than in the product.
Confidence · how well it is evidenced
- Evidence confidence: high
- The vendor's own documentation describes this module doing it.
- Evidence confidence: medium
- Documented, but how far it reaches into the capability is our reading.
- Evidence confidence: low
- Our judgment; we found no public page that confirms it.
- PC-660.10
Unified Care Record
Evidence confidence: highMaturity: coreBuilds one patient record from many sources, including clinical, claims and patient-reported data, stores it in a common model and shows it to clinicians in a browser or inside their own system.
Vendor page: intersystems.com/resources/healthshare-unified-care-record ↗ - PC-660.20
Consent Management
Evidence confidence: highMaturity: strongLets administrators set detailed consent policies that decide who may see which parts of a patient's shared record.
Vendor page: intersystems.com/resources/healthshare-unified-care-record ↗ - PC-660.30
Event Notifications
Evidence confidence: highMaturity: strongCare managers subscribe to alerts about their patients, such as an emergency visit, an abnormal lab result, a missed appointment or a gap in care.
Vendor page: intersystems.com/resources/healthshare-unified-care-record ↗ - PC-660.40
FHIR and Standards Services
Evidence confidence: highMaturity: strongServes the shared record through a FHIR server and maps older message and document formats to FHIR resources, alongside HL7 version 2, X12 and CDA.
Vendor page: intersystems.com/resources/healthshare-unified-care-record ↗ - PC-660.50
Patient Index
Evidence confidence: mediumMaturity: coreKeeps one trusted identity and set of demographics for each patient across an enterprise or community by matching records from different systems.
- BC-1810.20.30Patient Identity Resolution
- BC-1810.20.40Duplicate Record Remediation
- BC-750.40.20Matching & Deduplication
- PC-660.60
Provider Directory
Evidence confidence: highMaturity: strongMaster data for practitioners, organizations and networks that matches and merges records from several sources into a golden record, with a stewardship portal and FHIR APIs for directory lookups.
- BC-1870.30.40Provider Data & Directory
- BC-750.40.10Master Data Lifecycle
- BC-750.40.40Golden Record Distribution
- PC-660.70
Health Connect
Evidence confidence: mediumMaturity: coreAn interface engine that moves and translates messages between clinical and administrative systems in the formats each one uses.
Vendor page: intersystems.com/uk/resources/intersystems-healthshare-product-family/ ↗ - PC-660.80
Health Insight
Evidence confidence: mediumMaturity: partialAnalytics over the aggregated record, including unstructured notes, for views of patient groups and of performance under value-based arrangements.
Vendor page: intersystems.com/uk/resources/intersystems-healthshare-product-family/ ↗ - PC-660.90
Care Community
Evidence confidence: mediumMaturity: partialA shared workspace where members of a care team across organizations and the patient plan care together and keep one care plan.
Vendor page: intersystems.com/uk/resources/intersystems-healthshare-product-family/ ↗ - PC-660.95
Personal Community
Evidence confidence: mediumMaturity: partialA portal that gives patients and their families access to the information held about them in the shared record.
Vendor page: intersystems.com/uk/resources/intersystems-healthshare-product-family/ ↗
Sources · checked
The public vendor documentation this mapping is based on. Maturity and confidence are our judgment, not the vendor's claim.
- InterSystems HealthShare Product Family Overview www.intersystems.com/uk/resources/intersystems-healthshare-product-family/
- InterSystems HealthShare Unified Care Record | InterSystems www.intersystems.com/resources/healthshare-unified-care-record
- HealthShare Unified Care Record for Health Data | InterSystems www.intersystems.com/interoperability-platform/hie-solution