04 — Product · PR-470
IFS Cloud
One platform that combines enterprise asset management, field service management and ERP for asset-intensive and service-led organizations, with embedded AI for scheduling, anomaly detection and failure analysis. The same release runs IFS-managed, customer-managed in the cloud or on premises, on an evergreen twice-yearly release cycle.
// FIG. 04 · Capability coverage
Each tile is an L1; the bar is how many of this product's capabilities realize something beneath it. Our judgment, not a vendor claim.
Direct & Govern
Finance
People & Workplace
Customer & Market
Products & Services
Operations & Supply
Technology & Data
Resilience & Responsibility
Industry L1s
- Plant Operations1
- Production Planning & Scheduling0
- Maintenance & Reliability5
- Manufacturing Quality & Compliance0
- Industrial Engineering & Continuous Improvement0
- Plant & Process Safety0
- Dealer & Distributor Network0
- Aftermarket & Service Parts4
- Platform Engineering0
- Software Product Release0
- Site Reliability0
- Developer Experience & API Ecosystem0
- Subscription & Tenant Operations0
- Product Analytics & Experimentation0
- Trust & Compliance Assurance0
- Open Source & Community0
- Merchandising & Assortment0
- Store Operations0
- E-commerce & Omnichannel0
- Category & Trade Promotion0
- Loss Prevention0
- Consumer Insights0
- Store Network & Real Estate0
- Returns & Reverse Logistics0
- Network Planning & Engineering0
- Network Build & Field Operations0
- Network Operations & Assurance0
- Subscriber Order & Activation0
- Usage Charging & Subscriber Billing0
- Content & Programming0
- Advertising Sales & Operations0
- Communications Regulatory Obligations0
- Network Planning & Investment0
- Network Construction & Field Work0
- Network Operations & Control1
- Generation & Treatment Operations0
- Metering & Meter Data0
- Utility Customer Service & Billing0
- Energy Supply, Markets & Flexibility0
- Utility Regulation & Resilience0
Product capabilities · 9
How to read maturity and confidence
Maturity · how much it covers
- core
- What the product is built around; the capability is covered end to end.
- strong
- Covered well, with a few gaps a buyer would notice.
- partial
- Covers part of the capability; expect to pair it with something else.
- emerging
- New or thin; on the roadmap more than in the product.
Confidence · how well it is evidenced
- Evidence confidence: high
- The vendor's own documentation describes this module doing it.
- Evidence confidence: medium
- Documented, but how far it reaches into the capability is our reading.
- Evidence confidence: low
- Our judgment; we found no public page that confirms it.
- PC-470.10
Asset Management
Evidence confidence: highMaturity: coreKeeps the asset register and hierarchy and follows each asset from design and commissioning to decommissioning, including repair-or-replace guidance.
- BC-680.10Asset Register & Lifecycle
- BC-680.10.10Asset Hierarchy & Master Data
- BC-680.60.20Repair-Versus-Replace Analysis
- PC-470.20
Asset Performance Management
Evidence confidence: highMaturity: strongCombines condition data with work history to predict which assets will fail and to prioritize the maintenance that prevents it.
- BC-680.40Condition Monitoring & Reliability
- BC-680.40.20Condition-Based Monitoring
- BC-1130.20Preventive & Predictive Maintenance
- BC-1130.20.30Predictive Alert Triage
- PC-470.30
Maintenance Work Management
Evidence confidence: mediumMaturity: coreRaises, plans, schedules and closes maintenance work orders against the asset register, with AI-assisted dynamic scheduling.
- PC-470.40
AI-Assisted Failure Analysis
Evidence confidence: mediumMaturity: emergingCopilot-assisted failure modes, effects and criticality analysis and anomaly detection embedded in the asset management screens.
- PC-470.50
Operational Intelligence
Evidence confidence: mediumMaturity: emergingBrings fragmented operational and maintenance data into one live, predictive view of how assets and operations are performing.
- PC-470.60
3D Asset Visualization
Evidence confidence: mediumMaturity: partialShows asset condition on 3D models of plants and facilities and lets users raise work directly from the model.
- PC-470.70
Field Service Management
Evidence confidence: highMaturity: corePlans and runs field service end to end, from forecasting service demand to dispatching and completing work at the customer site.
- BC-1180.50Field Service & Service Contracts
- BC-1180.50.10Service Dispatch & Scheduling
- BC-1180.50.20On-Site Service Execution
- BC-450.40.20Field Service Dispatch
- PC-470.80
Planning & Scheduling Optimization
Evidence confidence: highMaturity: strongAn optimization engine that schedules planned, reactive and emergency work across large mobile workforces, matching skills to jobs; runs alone or with IFS Cloud.
- BC-1180.50.10Service Dispatch & Scheduling
- BC-680.30.20Work Scheduling & Assignment
- BC-1530.20.20Outage Crew Coordination
- PC-470.90
Procurement
Evidence confidence: mediumMaturity: partialPurchasing for maintenance and service materials within the same platform, so spares and contracted services follow the work.
Vendor page: ifs.com/en/products/erp/procurement ↗
Sources · checked
The public vendor documentation this mapping is based on. Maturity and confidence are our judgment, not the vendor's claim.
- IFS Cloud EAM | IFS www.ifs.com/en/products/alm/eam/ifs-cloud-eam
- Asset Performance Management | IFS www.ifs.com/en/products/alm/eam/ifs-cloud-eam/asset-performance-management
- Field Service Management | IFS www.ifs.com/en/products/fsm