04 — Product · PR-240
OpenText Content Management
An enterprise content repository that stores documents with versions, permissions and metadata, applies records retention and holds, and archives content from business applications. Runs on premises, in private cloud or as a managed cloud service, licensed by user and module.
// FIG. 04 · Capability coverage
Each tile is an L1; the bar is how many of this product's capabilities realize something beneath it. Our judgment, not a vendor claim.
Direct & Govern
Finance
People & Workplace
Customer & Market
Products & Services
Operations & Supply
Technology & Data
Resilience & Responsibility
Industry L1s
- Plant Operations0
- Production Planning & Scheduling0
- Maintenance & Reliability0
- Manufacturing Quality & Compliance0
- Industrial Engineering & Continuous Improvement0
- Plant Safety & Environmental Compliance0
- Dealer & Distributor Network0
- Aftermarket & Service Parts0
- Platform Engineering0
- Software Product Release0
- Site Reliability0
- Developer Experience & API Ecosystem0
- Subscription & Tenant Operations0
- Product Analytics & Experimentation0
- Trust & Compliance Assurance0
- Open Source & Community0
- Merchandising & Assortment0
- Store Operations0
- E-commerce & Omnichannel0
- Category & Trade Promotion0
- Loss Prevention0
- Consumer Insights0
- Store Network & Real Estate0
- Returns & Reverse Logistics0
- Network Planning & Engineering0
- Network Build & Field Operations0
- Network Operations & Assurance0
- Subscriber Order & Activation0
- Usage Charging & Subscriber Billing0
- Content & Programming0
- Advertising Sales & Operations0
- Communications Regulatory Obligations0
Product capabilities · 9
- PC-240.10
Document Repository
coreA governed store for documents with folders, version history, check-in and check-out, and permissions set per object or container.
- PC-240.20
Records Management
coreRetention schedules attached to record classes, with event-based retention periods, disposition review and certificates of destruction.
- PC-240.30
Holds
strongPlaces content under a hold that suspends deletion and disposition until the hold is released, applied by query or by selection.
- PC-240.40
Business Workspaces
strongGroups the documents for a business object such as a customer, vendor or project into one workspace linked to the record in the source application.
- PC-240.50
Workflow and Document Approval
strongRoutes documents through review and approval steps with assignments, due dates and an audit trail of who approved which version.
- PC-240.60
Archive Center
coreLong-term storage for documents and data offloaded from business applications, with retention-aware storage tiers and retrieval from the source system.
- PC-240.70
Classifications and Metadata
strongClassification trees and attribute sets that describe content consistently and drive retention, access and search.
- PC-240.80
Enterprise Search
partialFull-text and metadata search across repository content, with saved queries and results filtered by the user's permissions.
- PC-240.90
Physical Records Management
partialTracks paper records and boxes by location, barcode and circulation, under the same retention schedule as electronic records.