02 — Capability · BC-1770.40
Fraud Detection & Prevention
Stop fraud against customers and the firm before money leaves, by scoring transactions, logins and applications in real time and acting on what is found, investigating confirmed fraud, deciding scam reimbursement and recording fraud losses. The rule-bound claim process of intake, provisional credit, chargebacks and recalls sits with payment disputes.
- Fraud Prevention
- Fraud Operations
- Banking Fraud Controls
In scope
- Real-time fraud scoring of payments and card transactions
- Account takeover and application fraud detection
- Scam, authorized push payment and money mule detection
- Fraud investigation, scam reimbursement decisions and fraud loss recording
Out of scope
- An enterprise preventing fraud on its own payments (see BC-230.40)
- Cyber threat detection and incident response (see BC-760.30)
- Dispute intake, provisional credit, chargebacks and payment recalls (see BC-1730.60)
- Duplicate and fraudulent supplier payments (see BC-260.50)
Realized by · 0
- No product in the catalog yet.
Used in · 7
Build it · 0
- Nothing in the library points here yet.
Decomposes into · 5
- BC-1770.40.10Transaction Fraud ScoringScore every payment and card transaction for fraud risk in real time and approve, challenge, hold or decline it before it completes.
- BC-1770.40.20Account Takeover PreventionDetect logins, device changes and profile edits that suggest a criminal has taken control of a customer's account, and step up or block them.
- BC-1770.40.30Application Fraud DetectionSpot synthetic and stolen identities and false information on applications for accounts, loans and cards before they are approved.
- BC-1770.40.40Scam & Money Mule DetectionRecognize customers being tricked into sending money and accounts being used to receive and pass on stolen funds, and intervene before the money is gone.
- BC-1770.40.50Fraud Case ResolutionInvestigate confirmed fraud and scam cases, decide whether the customer is reimbursed, pursue recovery from other banks, and record each fraud loss.