02 — Capability · BC-1770.40.50
Fraud Case Resolution
Investigate confirmed fraud and scam cases, decide whether the customer is reimbursed, pursue recovery from other banks, and record each fraud loss.
- Fraud Claims Handling
- Fraud Loss Recovery
02 — Capability · BC-1770.40.50
Investigate confirmed fraud and scam cases, decide whether the customer is reimbursed, pursue recovery from other banks, and record each fraud loss.