02 — Capability · BC-790.50
Enterprise Search & Findability
Let people find the document or answer they need across repositories, showing only what they are allowed to see, and improve results from how people actually search.
- Enterprise Search
- Findability
In scope
- Which sources are indexed and how permissions carry into results
- Relevance tuning, promoted results and synonyms
- Search usage analysis and content gaps
Out of scope
- Customer-facing search in digital storefronts (see BC-460)
- Analytics on structured data (see BC-750)
Decomposes into · 3
- BC-790.50.10Search Source CoverageDecide which repositories are searchable together, connect them, and make sure each result respects the source's access rules.
- BC-790.50.20Search Relevance TuningAdjust ranking, synonyms and promoted answers so the best result for common questions appears first.
- BC-790.50.30Search Usage InsightStudy what people search for and fail to find, and turn that into fixes to content, metadata or the index.