02 — Capability · BC-790.20
Legal Hold & Discovery Support
Stop the deletion of anything relevant the moment litigation or an investigation is foreseeable, and collect it in a defensible way when asked.
- Legal Hold
- eDiscovery Support
- Litigation Hold
In scope
- Issuing, tracking and releasing legal holds
- Preserving content across email, files and collaboration tools
- Collecting and handing over content for review
Out of scope
- Legal review, privilege calls and case strategy (see BC-150)
- Internal workplace investigations (see BC-360)
Decomposes into · 3
- BC-790.20.10Legal Hold NotificationTell custodians what they must keep, confirm they received it, remind them while it lasts and release them when it ends.
- BC-790.20.20Content PreservationSuspend deletion of the held people's and systems' content wherever it lives, including when someone leaves the organization.
- BC-790.20.30Discovery Collection & ProductionGather held content with its metadata intact, hand it to reviewers in a usable format, and document the chain of custody.