02 — Capability · BC-550.10
Quality System & Standards
Define how quality is managed across the organization, document it, certify it where customers or regulators require, and keep the system itself under review.
- QMS
- Quality Policy
- Quality Certification
In scope
- Quality policy and objectives
- Documented procedures and controlled records
- External certification and recertification
- Management review of the quality system
Out of scope
- Internal audit of financial and operational controls (see BC-160)
- Process improvement methodology ownership (see BC-190)
Decomposes into · 4
- BC-550.10.10Quality Policy & ObjectivesSet what quality means for this organization and the measurable objectives that show whether it is being achieved.
- BC-550.10.20Procedure & Record ControlKeep the procedures people follow and the records that prove they did under version control and in reach of those who need them.
- BC-550.10.30Quality CertificationObtain and maintain the external quality certifications customers and markets require, and treat the audit as a check rather than a performance.
- BC-550.10.40Management ReviewReview quality performance, system health and resource needs with leadership on a set cadence, with decisions recorded.