02 — Capability · BC-1820.60
Virtual Care
Deliver care at a distance through video visits, asynchronous messaging, provider-to-provider teleconsults and remote monitoring, with the same record, consent and billing as in-person care. Engagement campaigns and portal outreach are population health.
- Telehealth
- Telemedicine
- Digital Care
In scope
- Scheduled and on-demand video visits
- Electronic visits and clinical messaging with patients
- Provider-to-provider teleconsults
- Remote patient monitoring, virtual nursing and tele-ICU
Out of scope
- Patient engagement campaigns and portal outreach (see BC-1860.40)
- Video and collaboration tools for employees (see BC-780.20)
- Medical device inventory and maintenance (see BC-680.10)
Realized by · 1
- Epic · MyChartcore via BC-1820.60.20
Used in · 0
- Not yet placed on a value stream.
Build it · 0
- Nothing in the library points here yet.
Decomposes into · 5
- BC-1820.60.10Video VisitsRun scheduled and on-demand video visits with patients, including interpreters and family members, and document them like any other encounter.
- BC-1820.60.20E-Visits & Clinical MessagingAnswer patient questions and handle simple conditions through secure messages and structured online questionnaires, within agreed response times.
- BC-1820.60.30Provider TeleconsultsConnect a treating team with a remote specialist by video or electronic consult, so patients get specialist input without a transfer or a separate visit.
- BC-1820.60.40Remote Patient MonitoringEnroll patients in monitoring programs, receive readings from home devices, and review and act on readings outside expected ranges.
- BC-1820.60.50Virtual Nursing & Tele-ICUSupport bedside teams from a remote hub by video and continuous monitoring of inpatients, taking on admissions, discharge teaching and surveillance so bedside staff can focus on hands-on care.