02 — Capability · BC-1440.10
Serviceability & Qualification
Tell a prospect accurately, before they order, whether their address can be served, with which technology and at what speeds.
- Address Qualification
- Service Availability Check
- Pre-Qualification
In scope
- Service address validation and standardization
- Serviceability lookup by technology and speed
- Referral of unserved addresses to network planning
Out of scope
- Customer and address master data in general (see BC-750.40)
- Deciding where to extend the network (see BC-1410)
Decomposes into · 3
- BC-1440.10.10Service Address ValidationMatch the address a customer gives to a known, standardized location, including units in multi-tenant buildings.
- BC-1440.10.20Serviceability LookupReturn which services, technologies and speeds are available at a location, from current network inventory.
- BC-1440.10.30Unserved Address ReferralCapture interest from addresses that cannot be served today and pass it to planning as evidence of demand.