02 — Capability · BC-1890.50
Home Medical Equipment
Get the equipment and supplies a patient needs at home delivered, set up and kept working, with the orders and medical necessity records that let each item be paid and defended in an audit. Repairing equipment is asset maintenance and stocking it is warehousing.
- Durable Medical Equipment
- DME
- HME
- DMEPOS
In scope
- Equipment order intake with standard written orders, and face-to-face notes and orders before delivery where the item requires them
- Delivery, setup and patient training with proof of delivery
- Rental tracking, pickups, recalls and recurring supply refills
- Supplier standards, accreditation and competitive bidding contract obligations
Out of scope
- Repairing and servicing equipment (see BC-680.30)
- Receiving, storing and picking equipment and supplies (see BC-650)
- Rental, capped-rental and supply billing to payers (see BC-1890.60)
- Prior authorization for items that require it (see BC-1810.40)
Realized by · 0
- No product in the catalog yet.
Used in · 1
Build it · 0
- Nothing in the library points here yet.
Decomposes into · 5
- BC-1890.50.10Home Equipment Order IntakeReceive each equipment order from the prescriber or a discharging hospital, check it is complete, covered and an item the supplier may furnish in the patient's competitive bidding area, and confirm it with the patient before anything is delivered.
- BC-1890.50.20Equipment Coverage DocumentationCollect and keep the written order, face-to-face notes, test results and medical necessity forms each item needs, and retrieve them quickly when a payer or auditor asks.
- BC-1890.50.30Equipment Delivery & SetupDeliver, install and explain each item in the patient's home or facility, train the patient or caregiver, and keep a signed delivery record with the serial number.
- BC-1890.50.40Rental Fleet & RecallsKnow where every serialized rental item is, how many rental months it has run and when it should come back, arrange pickups, and reach each affected patient quickly when an item is recalled.
- BC-1890.50.50Recurring Supply RefillsContact patients before each refill of disposable supplies, confirm they still need and use them, and ship within the payer's frequency limits.