02 — Capability · BC-1850.10.30
Patient Experience Surveys
Run the standardized patient and member experience surveys that quality and payment programs require, and feed the results into quality scores.
- CAHPS Surveys
- HCAHPS
- Friends and Family Test
02 — Capability · BC-1850.10.30
Run the standardized patient and member experience surveys that quality and payment programs require, and feed the results into quality scores.