02 — Capability · BC-1570.60
Customer Energy Programs
Help customers use less energy, switch to electric equipment and charge vehicles well, through rebates, audits and programs that meet regulatory savings and electrification targets.
- Customer Efficiency Programs
- Beneficial Electrification
- Demand-Side Management
In scope
- Efficiency rebates, audits and incentives for customers
- EV charging programs and time-of-use guidance
- Electrification incentives for heat pumps and equipment
- Savings evaluation and regulatory program reporting
Out of scope
- Efficiency of the utility's own facilities (see BC-820.20.30)
- Event-based load reduction (see BC-1570.30)
- General marketing campaigns (see BC-420)
Decomposes into · 4
- BC-1570.60.10Efficiency Rebates & AuditsOffer home and business energy audits and pay rebates for qualifying upgrades, checking that each claim meets program rules.
- BC-1570.60.20EV Charging ProgramsSupport customers and fleets adopting electric vehicles with charger incentives, managed charging and EV rate enrollment.
- BC-1570.60.30Electrification IncentivesEncourage customers to replace fossil equipment with heat pumps, induction and other electric options through incentives and contractor networks.
- BC-1570.60.40Program Savings EvaluationMeasure and verify the energy and demand savings each program achieved and report them to the regulator against targets.