02 — Capability · BC-1570.30
Demand Response & Flexibility Programs
Pay or reward customers to shift or reduce their use when the system needs it, and dispatch that flexibility as a dependable resource for the grid and the market.
- Demand Response
- Flexibility Services
- Load Management Programs
In scope
- Enrolling customers and devices in flexibility programs
- Dispatching events and aggregated distributed resources
- Measuring delivered load reduction against a baseline
- Paying incentives for verified performance
Out of scope
- Efficiency programs that lower use permanently (see BC-1570.60)
- Customer exports from rooftop generation (see BC-1570.40)
Decomposes into · 4
- BC-1570.30.10Flexibility Program EnrollmentRecruit customers and register their thermostats, chargers, batteries or processes so each enrolled load is known and controllable.
- BC-1570.30.20Demand Response DispatchCall events and send control signals to enrolled loads and aggregated DER when prices or grid conditions require it.
- BC-1570.30.30Load Reduction MeasurementCalculate what each participant actually reduced against an agreed baseline, using interval meter data.
- BC-1570.30.40Flexibility Incentive SettlementPay or credit participants for verified performance and recover the program value in market or network settlements.