02 — Capability · BC-150.60
Legal Operations
Run the legal function as a managed service — matters tracked, outside counsel chosen and billed on purpose, knowledge reused — so legal spend and turnaround are predictable.
- Legal Ops
- Outside Counsel Management
- Matter Management
In scope
- Matter intake tracking and reporting
- Outside counsel selection and spend management
- Legal knowledge and precedent management
Out of scope
- Records retention policy for the whole enterprise (see BC-750)
- Procurement of non-legal services (see BC-620)
Decomposes into · 4
- BC-150.60.10Matter ManagementRecord every matter from intake to close with its owner, status, cost and outcome, so the workload is visible.
- BC-150.60.20Outside Counsel ManagementSelect, instruct and review external firms, and manage their fees against budgets and billing guidelines.
- BC-150.60.30Legal Knowledge ManagementCapture precedents, opinions and playbooks so the second lawyer to face a question starts where the first one finished.
- BC-150.60.40E-Discovery OperationsCollect, process and review electronic records for disputes and investigations in a defensible, repeatable way.