02 — Capability · BC-1480.60
Communications Accessibility Obligations
Make communications and video services usable by people with disabilities, through captioning, described video, relay services and accessible equipment, and show regulators that it works.
- Accessibility Compliance
- Captioning Compliance
- Disability Access
In scope
- Closed captioning quality and coverage
- Audio description of video programming
- Relay and text-based access to voice services
- Accessible devices, interfaces and support
Out of scope
- Accessibility of internal employee tools (see BC-780.50)
- Product design standards in general (see BC-530.20)
Decomposes into · 4
- BC-1480.60.10Closed Captioning ComplianceCarry complete, accurate and synchronized captions on programming as required, and fix gaps when viewers report them.
- BC-1480.60.20Audio Description ComplianceProvide spoken descriptions of on-screen action for the share of programming obligations require, and make them easy to turn on.
- BC-1480.60.30Relay & Text Access ServicesGive people who are deaf, hard of hearing or speech impaired a working way to place and receive calls through relay and text services.
- BC-1480.60.40Accessible Devices & InterfacesOffer equipment, guides and interfaces that people with disabilities can use, and accessible support when they need help.