02 — Capability · BC-1230.50
Operational Readiness
Make sure a service is ready to be run before it is run — owned, monitored, documented and recoverable — and keep it that way through reviews and runbooks.
- Production Readiness Review
- Runbooks
- Toil Reduction
In scope
- Production readiness checklists for new services
- Runbooks and operational documentation
- Identifying and automating repetitive operational work
Out of scope
- Service scaffolding templates (see BC-1210)
Realized by · 0
- No product in the catalog yet.
Used in · 0
- Not yet placed on a value stream.
Build it · 1
Decomposes into · 3
- BC-1230.50.10Production Readiness ReviewCheck a new or changed service for ownership, alerts, dashboards, runbooks and recovery before it carries customer traffic.
- BC-1230.50.20Runbook MaintenanceKeep step-by-step operational procedures current and tested so a responder at three in the morning is not improvising.
- BC-1230.50.30Toil ReductionMeasure manual, repetitive operational work and automate it away, with a budget for how much a team may carry.