02 — Capability · BC-1220.50
Release Communication
Tell customers, partners and internal teams what changed, what it means for them and what they must do, in time to act on it.
- Release Notes
- Change Communication
- Deprecation Notices
In scope
- Customer-facing release notes and changelogs
- Deprecation and breaking-change notices with timelines
- Internal release briefings for support and sales
Out of scope
- Marketing launch campaigns (see BC-420)
Realized by · 0
- No product in the catalog yet.
Used in · 1
Build it · 0
- Nothing in the library points here yet.
Decomposes into · 3
- BC-1220.50.10Release Notes & ChangelogPublish what shipped in each version in language a customer administrator can act on.
- BC-1220.50.20Deprecation CommunicationAnnounce what is going away, when, and what replaces it, far enough ahead that customers can migrate.
- BC-1220.50.30Internal Release EnablementBrief support, sales and success teams before a release lands so the first customer question is not the first they hear of it.