{"version":"0.19.0","built_at":"2026-10-17T14:21:37.518Z","license":"CC BY 4.0 © Mike Reams","canonical":"https://catalog.mikereams.com","value_stream":{"id":"VS-330","name":"Tenant Provision-to-Offboard","industries":["software"],"description":"Carry a customer's tenant through its operational life: provisioning in the right region, identity and access set up, configuration, moves between plans and regions, and at the end a verified export and deletion of its data. Where Trial-to-Subscription (VS-320) follows the commercial relationship, this stream follows the tenant itself and the trust promises made about its data.","outcome":"The tenant runs isolated in the agreed region with the right access, moves without data loss, and on exit the customer receives its data and deletion is proven.","trigger":"A contract is signed, or a self-serve customer upgrades to a plan that needs a dedicated or regional tenant.","aliases":["Tenant Lifecycle","Customer Onboarding-to-Offboarding (SaaS)","Tenant Operations"],"stages":[{"id":"VS-330.10","order":1,"name":"Provision in Region","description":"Create the tenant in the region the contract requires, with isolation verified before customer data arrives.","capability_ids":["BC-1250.10","BC-1250.50","BC-1210.10"]},{"id":"VS-330.20","order":2,"name":"Connect Identity","description":"Connect the customer's single sign-on and set up tenant administrators and roles.","capability_ids":["BC-1250.40"]},{"id":"VS-330.30","order":3,"name":"Configure & Onboard","description":"Apply the customer's configuration, migrate initial data and confirm the tenant is ready for users.","capability_ids":["BC-1250.10","BC-560.40"]},{"id":"VS-330.40","order":4,"name":"Operate & Assure","description":"Keep the tenant within its service levels, answer security reviews and keep the audit trail the customer can inspect.","capability_ids":["BC-1230.10","BC-1270.10","BC-1270.20","BC-1250.40"]},{"id":"VS-330.50","order":5,"name":"Move or Change","description":"Move the tenant between plans or regions, or split and merge tenants, without data loss or broken access.","capability_ids":["BC-1250.10","BC-1250.20","BC-1250.50"]},{"id":"VS-330.60","order":6,"name":"Export & Delete","description":"Suspend on exit, return the customer's data in an agreed format, delete it, including from backups as they expire, within the promised period, and record the proof.","capability_ids":["BC-1250.10","BC-1250.50","BC-1270.50"]}]}}